Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Faiza Ismail Hassan

Edmonton,AB

Summary

A highly motivated professional with a desire to take on new challenges. Strong work ethics, adaptability, exceptional interpersonal skills, and excellent time management skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated, hardworking, and committed to becoming a dependable and valuable team Member .

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier,

Churches Chicken
Toronto, ON
02.2023 - 03.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Cashier Team Lead

Dairy Queen Grill & Chill
Toronto, ON
12.2021 - 01.2023

. Accepted checks, debit and credit cards, and gift certificates in line with company policy.

.Processed cash register transactions on POS and provided correct change.

. Maintained high customer satisfaction levels by going extra mile to personalize service.

. Provided customers with outstanding customer service exceeding store expectations.

. Balanced cash drawers at shift beginning and end.

Greeted customers with prompt and friendly service.

. Set up merchandise displays, including endcaps, floor displays and aisles.

. Maintained clear checkout area for tidy presentation.

Assisted customers with locating hard-to-find items.

Education

Diploma - Supply Chain And Management

Mount Kenya University
Nairobi,Kenya
11.2020

Skills

  • Cash Register Operation
  • Drawer balancing
  • Product Recommendation
  • Computer skills expert
  • Interactive communication skills
  • First learner
  • Ability to work under pressure
  • Flexible

Languages

English
Full Professional

Certification

.WHIMS.

.CSTS.

Timeline

Cashier,

Churches Chicken
02.2023 - 03.2024

Cashier Team Lead

Dairy Queen Grill & Chill
12.2021 - 01.2023

Diploma - Supply Chain And Management

Mount Kenya University
Faiza Ismail Hassan