Faiza Rokiba

Work History

KPMG Vancouver

02.2025 - Current

Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Optimized internal communication within the audit department by creating clear channels and establishing best practices for team collaboration.
Expedited resolution of identified issues during audits by assisting in formulating corrective action plans and monitoring their implementation.

Pogust Goodhead

06.2024 - 10.2024

Client Communication: First point of contact for onboarding clients in emissions litigation, managing 100 volumes of calls and emails
Team Collaboration: Contributed to achieving KPIs and service standards in a high-performance, fast-paced environment
Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
Project Contribution: Key participant in client service project, focused on maximizing client engagement and satisfaction
Skills: Strong communication, organization, attention to detail, and proficiency in IT systems
Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.

MK Adams & Solicitors

12.2023 - 06.2024

Specialized in Immigration Law: Managed visa applications, skilled worker visas, administrative and judicial reviews, and pre-action protocols, with a 90% success rate in case approvals.
Drafted Immigration Applications: Prepared visas, asylum claims, and key legal documentation, including Pre-Action Protocols (PAP) and skeleton arguments for appeals
Client Case Management: Overseeing cases from initial file opening to court bundle submission, ensuring precise data entry and effective client communication throughout the process. Handled 10-15 daily client inquiries via phone, email, and in-person consultations, ensuring client satisfaction and timely case updates.
Legal Documentation: Compiled and organized comprehensive bundle documentation, maintaining rigorous standards of accuracy and confidentiality
Maintained high level of client confidentiality, following strict guidelines, and recommendations.

Russel & Partners

01.2021 - 08.2022

Company Overview: Full-Service Law Firm: Specialized in Corporate and Commercial Law, Company Law, Labour Law, Information Technology Law, Immigration Law, Telecommunication, and full legal compliance
Legal Research & Support: Created comprehensive case summaries to assist attorneys in formulating strategies for litigation or negotiation.
Drafting & Documentation: Assisted in building legal arguments, drafting briefs, and preparing clear legal documents such as memos and reports
Diverse Legal Experience: Gained practical experience in family law, expatriate tax issues, and labor law cases, contributing to wide range of legal matters
Full-Service Law Firm: Specialized in Corporate and Commercial Law, Company Law, Labour Law, Information Technology Law, Immigration Law, Telecommunication, and full legal compliance