Faiza Naveed
Customer Fulfillment Associate
Mississauga,ON
Summary
Dedicated Customer Fulfillment Associate with a strong track record of efficiently processing orders, ensuring timely delivery, and providing excellent customer service. Skilled in inventory management, problem-solving, and maintaining high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Caretaker
Jame Masjid
03.2025 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
Customer Attendant
Silver Spoon
12.2024 - 02.2025
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Wrapped, boxed and weighed bakery department products.
ADMINISTRATIVE ASSISTANT
SYSTEM HEURISTICS
06.2023 - 10.2024
- Managed daily office operations, including scheduling meetings, handling correspondence, and organizing filing systems to ensure smooth workflow
- Coordinated travel arrangements, maintained office supplies, and assisted with invoicing and budgeting to support team efficiency
- Provided administrative support to senior management, preparing reports, presentations, and documentation for internal and external stakeholders
COMPUTER LAB MANAGER
LAPS SCHOOL
12.2022 - 05.2023
- Supervised and maintained the computer lab, ensuring all equipment and software were up-to-date, functional, and secure
- Assisted students and teachers with technical issues, providing support for software applications and hardware troubleshooting
- Managed lab schedules, ensuring optimal usage and coordinating class access to computer resources
- Maintained inventory of lab supplies, including computers, peripherals, and educational software, and ensured proper usage and storage
Education
MSC - COMPUTER SCIENCE
HAJVERY UNIVERSITY
03.2019
BACHELOR'S - undefined
ASMD COLLEGE
09.2016
Skills
- Order processing and fulfillment
- Inventory management and stock control
- Customer service and support
- Problem-solving and conflict resolution
- Time management and organizational skills
- Shipping and logistics coordination
Languages
English
Professional Working
Urdu
Full Professional
Timeline
Caretaker
Jame Masjid
03.2025 - Current
Customer Attendant
Silver Spoon
12.2024 - 02.2025
ADMINISTRATIVE ASSISTANT
SYSTEM HEURISTICS
06.2023 - 10.2024
COMPUTER LAB MANAGER
LAPS SCHOOL
12.2022 - 05.2023
BACHELOR'S - undefined
ASMD COLLEGE
MSC - COMPUTER SCIENCE
HAJVERY UNIVERSITY
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