Faiza Malik
Human Resources Professional
Vaughan
Summary
Dynamic and strategic Human Resources leader with over a decade of experience in spearheading organizational transformation, optimizing HR operations, and leveraging technology driven solutions. Demonstrated expertise in the implementation of HR systems, enhancement of processes, and management of ERP initiatives to streamline operations and align with business objectives. Known for effectively guiding cross-functional teams through periods of change, ensuring HR functions are in harmony with organizational goals while cultivating employee engagement in complex and evolving environments. Proficient in recruitment, payroll, training, performance management, HR metrics, compliance, and data-driven decision making. A dedicated member of the Human Resources Professional Association (HRPA) actively pursuing the CHRP/CHRL designation.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Human Resources Manager
AGF Inc.
01.2024 - Current
- Direct HR initiatives to support organizational transformation with a strong focus on HR systems adoption, process optimization, and workforce performance. Partner across departments to align people strategies with business and technology objectives.
- Key Achievements:
- ERP/Systems Readiness: Support HR system upgrades and integrations; partner with IT and vendors to identify functional needs, establish KPIs, and streamline HR workflows.
- Change Management: Drive organizational change by educating employees on new HR policies, tools, and technologies.
- Recruitment & Onboarding: Manage end-to-end recruitment, onboarding training, and system orientation for new hires.
- HR Metrics & Reporting: Design and report on KPIs to track HR efficiency, identify risks, and support decision-making.
- People Leadership: Mentor employees and lead performance evaluations to improve retention, development, and engagement.
Human Resources Manager
JEMS Coating Inc
01.2023 - 01.2024
- Oversaw HR operations with a focus on compliance, performance systems, organizational effectiveness, and workplace safety. Drove process improvements, aligned HR practices to business strategy, and strengthened stakeholder engagement.
- Key Achievements:
- Process Design & KPI Development: Designed HR performance measurement systems and aligned metrics to business goals.
Human Resources Manager
RTE Inc.
01.2015 - 01.2023
- Directed HR functions across multiple portfolios with emphasis on HRIS management, compliance, and workforce development. Partnered with leadership to align HR strategy with business objectives and drive system-enabled improvements.
- Key Achievements:
- ERP/HRIS Oversight: Led payroll administration, ensuring accurate system configuration and reporting.
- Project & Change Management: Designed and executed performance appraisal systems and employee development programs.
- Process Improvement: Streamlined HR workflows and built policies to improve operational efficiency.
- Diversity & Inclusion: Championed initiatives that promoted equitable workforce practices.
- Employee Relations: Resolved conflicts through mediation and consultation, supporting a positive workplace culture.
Education
CHRP/CHRL Designations -
York University
01-2026
Human Resources Management Certificate -
York University
10-2024
Joint Health and Safety Certification -
York University
09-2023
Honours Bachelor of Arts - Law & Society, Social Sciences
York University
01.2014
Skills
- ERP/HR Systems Implementation & Organization
- Project Management & Change Management
- Business Process Analysis & KPI Development
- Full Cycle Recruitment & Onboarding
- Training Development & Delivery
- HR Metrics, Reporting & Data Analysis
- Payroll Oversight & Compliance
- Employee Relations, Labour Relations & Conflict Resolution
- Stakeholder & Vendor Management
- Microsoft Office (Word, PowerPoint, Excel), Adobe Photoshop
Additional Experience
- Human Resources Coordinator, RTE INC - Toronto, CA
- Administrative Assistant, Sun Appliance LTD – Toronto, CA
- Fundraising Team Member, Humanity First – Toronto, CA
Timeline
Human Resources Manager
AGF Inc.
01.2024 - Current
Human Resources Manager
JEMS Coating Inc
01.2023 - 01.2024
Human Resources Manager
RTE Inc.
01.2015 - 01.2023
Honours Bachelor of Arts - Law & Society, Social Sciences
York University
CHRP/CHRL Designations -
York University
Human Resources Management Certificate -
York University
Joint Health and Safety Certification -
York University