Faiza Hassan
Montreal,Canada
Summary
A dynamic and versatile professional with 10+ years of experience in Performance Coordination, Reporting, HR & Administration and Project Management across technical and corporate environments. Proven expertise in HR operations, payroll, training programs, budget planning, and data-driven dashboards, with a strong ability to streamline processes and enhance efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR & Administration Manager
Veolia Middle East
Abu Dhabi, United Arab Emirates
01.2020 - 07.2022
- Managed contractual reporting and shared the findings with clients and stakeholders
- Managed end-to-end HR processes including recruitment, performance management, compensation (payroll & bonuses), training & development
- Negotiated employment, vendor, and SLA contracts to cut costs while ensuring compliance and minimizing risks
- Deployed integrated HR & LMS system on time and within budget, cutting payroll errors 30% and achieving 95% training compliance
- Led social responsibility initiatives, including community service projects, job fairs, and collaborations with public universities for wastewater treatment research
HR and Administration Supervisor
Veolia Middle East
Abu Dhabi, United Arab Emirates
09.2016 - 12.2019
- Reviewed critical technical documents, ensuring compliance with regulations and sharing the findings with clients and stakeholders
- Optimized HR processes and shaped strategic HR policies
- Facilitated knowledge exchange through partnerships with local institutions and universities
- Designed and maintained Looker (Google Data Studio) dashboards to track and visualize environmental KPIs, enabling real-time monitoring and data-driven decisions with the operations team
Reporting Coordinator
Veolia Middle East
Abu Dhabi, United Arab Emirates
05.2013 - 10.2013
- Prepared technical reports ensuring compliance with regulations
- Maintained metrics and reports related to document management activities
Instructor
Hamdard University
Islamabad, Pakistan
09.2011 - 08.2012
- Led electrical lab testing, curriculum development, and Engineering Economics instruction
Education
Diploma - HRM & Administration
Concordia University
04.2025
French Language Program - undefined
Cégep de Saint-Laurent
08.2024
Applied Project Management - undefined
UAE University
01.2013
Bachelor of Engineering - Telecommunications
FAST NU
01.2010
Skills
- Stakeholder management and influence
- HR business solutions development, design, and delivery
- Excellent ability in data analysis and data monitoring
- Dashboard creation and maintenance
- HRIS implementation and management
- Communication (written and oral, French and English)
- Proficient in Microsoft Office and Google workspace
Certification
- Applied Project Management Certification.
- Advanced MS Excel.
- Contract and Commercial management practitioner.
- Effective Managerial Skills.
- Effective Business Report Writing.
- Time and Stress Management
- Conflict Resolution and Assertiveness.
- Lean for Value.
- Advance First Aid Training.
- Internal Auditor Training.
Timeline
HR & Administration Manager
Veolia Middle East
01.2020 - 07.2022
HR and Administration Supervisor
Veolia Middle East
09.2016 - 12.2019
Reporting Coordinator
Veolia Middle East
05.2013 - 10.2013
Instructor
Hamdard University
09.2011 - 08.2012
French Language Program - undefined
Cégep de Saint-Laurent
Applied Project Management - undefined
UAE University
Bachelor of Engineering - Telecommunications
FAST NU
Diploma - HRM & Administration
Concordia University