Faiza Hassan
Montreal,Canada
Summary
A dynamic and versatile professional with 10+ years of experience in Performance Coordination, Reporting, HR & Administration and Project Management across technical and corporate environments. Proven expertise in HR operations, payroll, training programs, budget planning, and data-driven dashboards, with a strong ability to streamline processes and enhance efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HR & Administration Manager
Veolia Middle East
01.2020 - 07.2022
- Managed contractual reporting and shared the findings with clients and stakeholders
- Managed end-to-end HR processes including recruitment, performance management, compensation (payroll & bonuses), training & development
- Negotiated employment, vendor, and SLA contracts to cut costs while ensuring compliance and minimizing risks
- Deployed integrated HR & LMS system on time and within budget, cutting payroll errors 30% and achieving 95% training compliance
- Led social responsibility initiatives, including community service projects, job fairs, and collaborations with public universities for wastewater treatment research
HR and Administration Supervisor
Veolia Middle East
09.2016 - 12.2019
- Reviewed critical technical documents, ensuring compliance with regulations and sharing the findings with clients and stakeholders
- Optimized HR processes and shaped strategic HR policies
- Facilitated knowledge exchange through partnerships with local institutions and universities
- Designed and maintained Looker (Google Data Studio) dashboards to track and visualize environmental KPIs, enabling real-time monitoring and data-driven decisions with the operations team
Reporting Coordinator
Veolia Middle East
05.2013 - 10.2013
- Prepared technical reports ensuring compliance with regulations
- Maintained metrics and reports related to document management activities
Instructor
Hamdard University
09.2011 - 08.2012
- Led electrical lab testing, curriculum development, and Engineering Economics instruction
Education
Diploma - HRM & Administration
Concordia University
04.2025
French Language Program - undefined
Cégep de Saint-Laurent
08.2024
Applied Project Management - undefined
UAE University
01.2013
Bachelor of Engineering - Telecommunications
FAST NU
01.2010
Skills
- Stakeholder management and influence
- HR business solutions development, design, and delivery
- Excellent ability in data analysis and data monitoring
- Dashboard creation and maintenance
- HRIS implementation and management
- Communication (written and oral, French and English)
- Proficient in Microsoft Office and Google workspace
Certification
- Applied Project Management Certification.
- Advanced MS Excel.
- Contract and Commercial management practitioner.
- Effective Managerial Skills.
- Effective Business Report Writing.
- Time and Stress Management
- Conflict Resolution and Assertiveness.
- Lean for Value.
- Advance First Aid Training.
- Internal Auditor Training.
Timeline
HR & Administration Manager
Veolia Middle East
01.2020 - 07.2022
HR and Administration Supervisor
Veolia Middle East
09.2016 - 12.2019
Reporting Coordinator
Veolia Middle East
05.2013 - 10.2013
Instructor
Hamdard University
09.2011 - 08.2012
French Language Program - undefined
Cégep de Saint-Laurent
Applied Project Management - undefined
UAE University
Bachelor of Engineering - Telecommunications
FAST NU
Diploma - HRM & Administration
Concordia University
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