Faiza Faucher-Ahmed
Ottawa
Summary
Professional retail specialist with strong organizational skills and adaptability. Skilled in inventory management, stock replenishment, and ensuring product availability. Known for effective team collaboration and consistent achievement of operational goals. Reliable and flexible with a strong focus on maintaining high standards and delivering results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stock Associate
Zara
07.2021 - Current
- Received, inspected, and processed incoming merchandise shipments with precision and timeliness, twice a week, ensuring accuracy throughout the process.
- Organized and maintained inventory levels, utilizing storage methods to maximize space and accessibility, while ensuring inventory does not reach 100% capacity.
- Delivered exceptional customer service by promptly fulfilling product requests within an average
response time of 5 minutes and addressing inquiries regarding merchandise availability. - Collaborated with management to analyze discrepancies in inventory, daily.
- Participated in project planning and coordination meetings and assisted in finding solutions to work
issues, within 50+ coworkers. - Ensuring sales targets are met through online orders, 5 times a week.
- Grew an understanding of operations management, over three years.
Education
Police Foundations
Algonquin College
Ottawa, ON04-2026
Fitness & Helath Promotions
Algonquin College
Ottawa, ONSkills
- Customer Service
- Communication
- Adaptability
- Merchandise stocking
- Workplace safety
- Product restocking
- Attention to detail
- Time management
Languages
English
Native or Bilingual
Certification
- Standard Frist Aid and Level C CPR/AED
- Smart Serve Certificate
- WHMIS Certificate
Timeline
Stock Associate
Zara
07.2021 - Current
Police Foundations
Algonquin College
Fitness & Helath Promotions
Algonquin College
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