FAIZA ALI
Edmonton,AB
Summary
Engineering specialist with a strong foundation in laboratory procedures and equipment maintenance, demonstrating expertise in data analysis, problem-solving, and technical documentation. Skilled in conducting precise experiments and maintaining lab equipment while ensuring efficient and safe research operations through adherence to safety protocols and best practices. Proven ability to collaborate effectively within teams to achieve project goals, showcasing adaptability to changing project needs while consistently delivering reliable, high-quality results. Recognized for strong analytical skills that drive accurate data collection and interpretation, contributing to streamlined lab processes and successful project outcomes in engineering lab support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mechanical Engineering Lab Assistant
Sault College
01.2023 - Current
- Arranged tools and equipment for easy access and efficiency in the mechanical engineering lab.
- Clearly labeled instruments to assist in their identification and use during experiments and activities.
- Assisted professors with routine maintenance tasks for machines and equipment in the lab.
- Supported professors in their research projects as needed.
- Assisted electrical engineering students with their applied research project collaboration with Boniferro Mill Works on mechanical modification necessary for the success of the project.
- Contract 8 month
Janitor
Zipp Clean
06.2023 - 08.2025
- Maintained cleanliness and sanitation in all areas, ensuring compliance with safety standards.
- Operated cleaning equipment such as floor scrubbers and vacuums efficiently.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules to enhance workflow and minimize downtime.
- Collaborated with team members to address urgent cleaning requests effectively.
- Managed inventory of cleaning supplies, ensuring availability and proper storage procedures.
- Developed solutions to streamline cleaning processes, improving overall service quality.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
Volunteer
SOYA- Save Our Young Adults
04.2022 - 08.2025
- Assisted in organizing community events, ensuring smooth execution and participant engagement.
- Supported team efforts by preparing materials and resources for various volunteer activities.
- Participated in training sessions to learn best practices for volunteer coordination and support.
- Collaborated with other volunteers to streamline workflow processes during events.
- Helping Serving meals, restocking items needed in the shelf,
- Engaged with community members to promote events, enhancing outreach effectiveness.
- Adapted quickly to changing tasks and responsibilities in dynamic environments.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Raised awareness about environmental issues through educational workshops.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Office Assistant
05.2022 - 04.2024
- Assisted in maintaining filing systems to ensure accurate document retrieval and organization.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Updated and maintained office databases to enhance information accessibility and accuracy.
- Streamlined office procedures to improve workflow efficiency and reduce redundancies.
- Trained new staff on office protocols, enhancing team productivity and cohesion.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Supported staff on special assignments and ad hoc projects.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Office assistant
Sault College
01.2022 - 01.2024
- Assisted the Executive Director and Program Manager with office administrative tasks.
- Organized and filed various documents efficiently.
- Verified checks and ensured accuracy in payroll processing.
- Helped in Food Bank and events activities.
- Contract one year
Translator
Sault Community Career Center
01.2022 - 01.2024
- I strictly adhere to confidentiality policies and procedures of the organization.
- Translating oral communication from one language to another during meetings and appointments.
- Interpreting accurate information without adding opinions or judgement.
Mechanical Lab assistant
Sault College Of Applied Arts And Technology
09.2022 - 04.2023
- Assisted in preparing samples for analysis, ensuring adherence to safety protocols.
- Conducted routine equipment calibration, maintaining accuracy in laboratory processes.
- Maintained cleanliness and organization of laboratory workspaces, promoting efficiency and safety.
- Collaborated with team members to troubleshoot issues with experimental procedures or equipment.
- Participated in training sessions to enhance skills in laboratory techniques and safety measures.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Participated in research projects by designing and executing experiments.
- Labeled instruments for efficient use during experiments.
- Assisted professors with machine maintenance and research projects.
- Collaborated with electrical engineering students on mechanical modifications for industry projects.
Teacher Helper
01.2020 - 10.2021
- Assisted teachers in preparing instructional materials and classroom activities.
- Supported students with individualized learning plans to enhance understanding.
- Organized classroom resources to maintain a conducive learning environment.
- Monitored student behavior and provided positive reinforcement for engagement.
- Collaborated with educators to implement lesson plans effectively.
- Conducted small group sessions to reinforce key concepts and skills.
- Communicated with parents regarding student progress and classroom activities.
- Adapted instructional strategies based on diverse learning needs of students.
- Organized and maintained supplies, books, and learning materials to create an efficient educational space for both teachers and students.
- Enhanced student comprehension by incorporating hands-on activities and group projects into daily lessons.
- Managed administrative tasks such as grading papers, recording attendance, updating databases, reducing workload for lead teacher.
- Improved classroom management by implementing a consistent and effective discipline system, fostering a positive learning environment.
- Fostered a love of reading among students by organizing weekly read-alouds and maintaining an inviting classroom library.
- Promoted critical thinking skills by encouraging open-ended questioning during class discussions and one-on-one interactions with students.
- Applied differentiated instruction techniques during small group lessons, ensuring individualized attention and growth for all students.
- Facilitated small-group tutoring sessions for struggling students, leading to enhanced understanding of course material and higher test scores.
- Coordinated extracurricular activities that promoted social interaction, teamwork, and personal growth among students.
- Provided valuable feedback on student progress through detailed evaluations and report cards, enabling targeted interventions when necessary.
- Implemented creative teaching strategies to accommodate various learning styles within the classroom, improving student engagement and retention of information.
- Contributed to a significant increase in overall class participation by creating an inclusive and collaborative classroom atmosphere.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Handled class records for attendance, assignment grades and course participation scores.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Shared important information with students concerning upcoming assignments and tests.
Store Associate
Family Business
03.2014 - 10.2021
- Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
- Stocked shelves and organized merchandise to maintain store presentation standards.
- Operated point-of-sale systems efficiently to process sales transactions accurately.
- Collaborated with team members to achieve daily operational goals and enhance service delivery.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Implemented visual merchandising strategies to optimize product visibility and drive sales.
- Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Participated in training sessions to stay updated on product information and company policies.
- Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
- Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
- Provided feedback to management on customer needs and product popularity, informing purchasing decisions.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
Teacher’s Assistant
Windle International Kenya
01.2020 - 01.2021
- Monitored student progress using exams and assignments.
- Took attendance.
- Graded assignments and tests.
Education
Mechanical Engineering Technician -
Sault College
Sault Ste Marie, ON12-2025
Highschool Diploma - undefined
Morneau Shapell Girls Secondary School
01.2019
Skills
- Proficiency in mechanical design software such as AutoCAD, SolidWorks
- Practical experience with mechanical systems, machinery, and equipment, including assembly, installation, maintenance, and troubleshooting
- Obtained class 5 Driver’s License
- Able to work available shifts in the morning, afternoons, evenings, and weekends
- Passed PPE OACETT test
- Lab safety protocols
- Precision measurement
- Materials testing
- Equipment calibration
- Mechanical aptitude
- Schematic interpretation
- Computer-aided design
- Engineering principles
- Computer skills
- Chemical handling
- CAD software
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safety checking
- Attention to detail
- Maintenance and repairs
- Problem-solving abilities
- Multitasking
- Works Well Under Pressure
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Effective communication
- Verbal and written communication
- Problem identification and analysis
- Active learning
- Relationship building
- Mechanical Knowledge
- Flexible schedule
- Documentation skills
- Team building
- Production monitoring
- Task prioritization
- System troubleshooting
- Installation
- Mechanical troubleshooting
- AutoCAD
- Preventive Maintenance
- Detail drawings
- Reading blueprints
- Peer mentoring
Languages
English
Full Professional
Swahili
Full Professional
Certification
- Worker’s Health and Safety in 4 Steps 2022
- WHMIS 2022
- AODA 2022
- First Aid and CPR 2022
- Smart Serve 2022
- Valid Class 5 Driving License 2022
- Food and Handling 2023
- Associate student of OACETT 2024
Timeline
Janitor
Zipp Clean
06.2023 - 08.2025
Mechanical Engineering Lab Assistant
Sault College
01.2023 - Current
Mechanical Lab assistant
Sault College Of Applied Arts And Technology
09.2022 - 04.2023
Office Assistant
05.2022 - 04.2024
Volunteer
SOYA- Save Our Young Adults
04.2022 - 08.2025
Office assistant
Sault College
01.2022 - 01.2024
Translator
Sault Community Career Center
01.2022 - 01.2024
Teacher Helper
01.2020 - 10.2021
Teacher’s Assistant
Windle International Kenya
01.2020 - 01.2021
Store Associate
Family Business
03.2014 - 10.2021
Highschool Diploma - undefined
Morneau Shapell Girls Secondary School
Mechanical Engineering Technician -
Sault College