Faiz Ul Hassan
Summary
I am a Technical Support Specialist With 10+ years of experience in troubleshooting,resolving customer inquiries,and providing excellent customer service.
Overview
14
14
years of professional experience
Work History
Mobile & Laptop Repair Technician
Self-employeed
01.2022 - Current
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Collaborated closely with other technicians on complex projects, pooling resources and knowledge to achieve successful outcomes.
- Conducted regular maintenance checks on workshop tools and equipment, ensuring optimal functionality and safety.
- Improved overall company reputation with a consistent track record of quality workmanship and excellent customer service.
- Managed inventory levels effectively by monitoring stock usage and placing orders when necessary, ensuring availability of required parts at all times.
- Coordinated with vendors to source high-quality replacement parts at competitive prices, reducing repair costs for customers.
- Contributed to the development of company-wide repair procedures, incorporating best practices and lessons learned from past experiences.
Store Manager of Operations
7 Eleven Gas Station
06.2021 - 07.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Electrical Technician
E.Mart Electronics
12.2010 - 03.2021
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
Education
High School Diploma -
Dar-e-arqam Model High School
52250 #11Allama,iqbal Town,Gujranwala02-2009
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Timeline
Mobile & Laptop Repair Technician
Self-employeed
01.2022 - Current
Store Manager of Operations
7 Eleven Gas Station
06.2021 - 07.2022
Electrical Technician
E.Mart Electronics
12.2010 - 03.2021
High School Diploma -
Dar-e-arqam Model High School
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