Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faiz Faiz

Leamington,ON

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Best Western Hotel
07.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Accounts Receivable Clerk

HP
01.2023 - 06.2023
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Responded to inbound inquiries regarding accounts and payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Forklift Operator

Cavandish Farm
01.2021 - 12.2022
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Customer Service Officer

Bill
01.2018 - 12.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Assisted call-in customers with questions and orders.
  • Communicated with clients regarding account services, statements, and balances.
  • Completed data entry to record call notes, suggestions and questions.

Education

Ph.D. -

University of Windsor
Windsor, ON
12.2030

Bachelor of Real Estate Management -

Humber College
Toronto, ON
09.2022

High School Diploma -

LDSS
Leamington, ON
06.2021

Skills

  • Mail Sorting
  • Cash Handling
  • Office Administration
  • Inventory Control
  • Administrative Support
  • Office Organization
  • File Organization
  • Customer Service
  • Front Office Management
  • Call Forwarding

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Professional Working
kurdish
Full Professional

Timeline

Front Desk Receptionist

Best Western Hotel
07.2023 - Current

Accounts Receivable Clerk

HP
01.2023 - 06.2023

Forklift Operator

Cavandish Farm
01.2021 - 12.2022

Customer Service Officer

Bill
01.2018 - 12.2020

Ph.D. -

University of Windsor

Bachelor of Real Estate Management -

Humber College

High School Diploma -

LDSS

Similar Profiles

CREATE PROFILE
Faiz Faiz