Faiyaz Topiya
Toronto,ON
Summary
Proven achiever with a solid background in order processing at ITN FOOD CORPORATION, a teamwork orientation. Excelled in managing high-volume orders and streamlining customer transactions, leading to enhanced productivity and accuracy. Demonstrates a quick learning ability and a commitment to maintaining seamless operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Order Processor
ITN FOOD CORPORATION
09.2023 - 04.2024
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
Cashier Part Time
Sunrise Convenience Plus
04.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Jollymart
03.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Ontario College Diploma - COMPUTER SYSTEMS TECHNICIAN - NETWORKING
Centennial College of Applied Arts And Technology
Scarborough, ON04.2025
Certificate - Network Technical Support
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2023
Skills
- Teamwork orientation
- Data entry skills
- Order Picking
- Deadline Management
- Picking orders
- Attention to Detail
- Payment Collection
- Order Verification
- Creative Thinking
- Cost Calculation
- Quick Learner
Timeline
Order Processor
ITN FOOD CORPORATION
09.2023 - 04.2024
Cashier Part Time
Sunrise Convenience Plus
04.2023 - 08.2023
Cashier
Jollymart
03.2023 - 08.2023
Ontario College Diploma - COMPUTER SYSTEMS TECHNICIAN - NETWORKING
Centennial College of Applied Arts And Technology
Certificate - Network Technical Support
Conestoga College Institute of Technology And Advanced Learning
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