Faith Anna Abbott
Montreal,QC
Summary
Skilled Administrative Assistant with a track record of enhancing office operations at Nemo St.Vincent and the Grenadines. Excelled in customer service and data management, boosting client satisfaction and streamlining database processes. Demonstrated strong problem-solving abilities and professional communication, fostering team cohesion and efficient problem resolution.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Nemo St.Vincent and the Grenadines
Liberty Lodge ,St.Vincent And The Grenadines
09.2021 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Sales Associate
Jax Enterprises
St.Vinvent And The Grenadines
06.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor Of Business Studies - Sales And Marketing
St.Vincent And The Grenadines Community College
Arnos Vale,St.Vincent And The Grenadines 09.2023
High School Diploma -
Intermediate High School
St. Vincent And The Grenadines At Mckies Hill 09.2021
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Strong problem solver
- Professional communication
Languages
English
Full Professional
French
Professional Working
Timeline
Administrative Assistant
Nemo St.Vincent and the Grenadines
09.2021 - 10.2022
Sales Associate
Jax Enterprises
06.2020 - 09.2021
Bachelor Of Business Studies - Sales And Marketing
St.Vincent And The Grenadines Community College
High School Diploma -
Intermediate High School