Faith Yu

At Tuxedo Wearhouse, I assist customers in selecting tuxedos and formal wear for various special events, providing personalized recommendations on fit, style, and occasion. I manage the rental process, ensuring smooth fittings, timely reservations, and returns to maintain customer satisfaction. I am also responsible for organizing and maintaining inventory to ensure products are readily available for customers. Additionally, I create and manage social media content to promote the store, enhancing brand visibility and engaging with potential customers. Through effective communication and exceptional service, I have built strong relationships with clients, encouraging repeat business and contributing to the store's overall success. I work collaboratively with my team during peak seasons to meet sales targets and ensure operational efficiency.

As a Shift Leader, I supervised the team, trained new employees, and ensured smooth operations. I handled daily tasks like cash management, inventory control, and closing duties. I also balanced leadership responsibilities with customer service, ensuring quick and quality service during peak hours.

I was promoted twice within seven months for my strong performance and adaptability. I handled customer orders, managed cash transactions, and prepared beverages and food. In a fast-paced environment, I served up to 300 customers daily while ensuring accuracy and efficiency.