FAITH WAMARIU
Lethbridge,AB
Summary
Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Executive Assistant to CEO
Veolia Gulf Water Services
Dubai, UAE
07.2019 - 12.2023
- Provided administrative support to the CEO, COO, and other top executives, managing their executive calendars, coordinating meetings, conference calls, and travel arrangements.
- Organized over five meetings monthly, including the logistics of scheduling, preparing the venue, and organizing meeting materials for attendees.
- Maintained 100% confidentiality with sensitive information, financial data, and records.
- Performed accounting activities such as preparing invoices, purchase orders, and expense reports.
- Oversaw office inventory activities, including ordering, requisitions, stocking, and shipment receiving, and reduced costs by 10%.
- Served as a liaison between the CEO and department heads, facilitating clear and timely information flow.
- Managed relationships with key vendors and partners, ensuring smooth collaboration and prompt issue resolution.
Assistant Store Manager
Emirates Integrated Telecommunications Co, du
Dubai, UAE
10.2006 - 02.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Senior Flight Stewardess
Emirates airlines
Dubai, UAE
05.2001 - 06.2006
- Conducted pre-flight briefings for crew members on safety procedures and emergency protocols.
- Maintained an up-to-date knowledge of industry regulations related to safety, security and customer service requirements
- Performed regular inspections of aircraft cabins prior to departure ensuring cleanliness is maintained at all times
- Provided guidance and support to junior cabin crew members during each shift
- Monitored passenger safety during take-off and landing, as well as throughout the flight.
- Worked closely with other cabin crew personnel to provide a high level of service excellence on board
- Acted as a point of contact between the Captain and Pilot and passengers in case of emergencies or incidents on board.
Education
MBA - Business Administration
SBS Swiss Business School
01.2016
Diploma - Hotel Management – Hotel Management
Central Institute of Management
01.2000
High School Certificate - General Studies
Kiriti Secondary School
01.1994
Skills
- Executive support
- Calendar Management
- Office administration
- Superior organization ability
- Excellent communication skills
- Multitasking
- Corporate Events
- MS Office & Google workspace
Timeline
Executive Assistant to CEO
Veolia Gulf Water Services
07.2019 - 12.2023
Assistant Store Manager
Emirates Integrated Telecommunications Co, du
10.2006 - 02.2019
Senior Flight Stewardess
Emirates airlines
05.2001 - 06.2006
MBA - Business Administration
SBS Swiss Business School
Diploma - Hotel Management – Hotel Management
Central Institute of Management
High School Certificate - General Studies
Kiriti Secondary School
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