FAITH OSHODI
Halifax
Summary
I am an experienced Students Advisor and Sales Expert with over 7 years’ experience in International Higher Education Advisory, sales, marketing, admission and visa processing for prospective students with a Proven ability to oversee the overall process of business plan preparation to sales operations while implementing marketing strategies to drive and improve business and sales productivity. Proven ability to manage/oversee the student recruitment circle process from admission through visa processing stage and enrollment of students into Colleges and Universities of various destinations using both Universities application portal and Education agencies application portal.
Overview
12
12
years of professional experience
Work History
Student Recruitment Advisor
NAVITAS
01.2021 - Current
- Maximise sales conversions and meet agreed sales targets
- Build rapport and viable networks with potential students and parents
- Manage student-related enquiries aligned with service level agreements
- Provide general enrolment advice, emotional support and technical assistance
- Manage and maintain data integrity of student management system
- Work with key stakeholders to set and achieve service levels targets
- Works closely together with the Navitas sales teams to ensure optimal coverage of the market
- Understand and use the lead management policy (including CRM usage) as the guideline to contact and communicate with leads and opportunities
Business Development Manager
JSL EDUVISORY SERVICES
02.2019 - 01.2021
- Liaise with the Director of Operations to train staffs and agents in Nigeria
- Oversee this aspect and make sure all the data’s are accurate and accessible as at when due
- Responsible for implementing task as relating to managing the data collection system of the organization
- To liaise with the Digital marketing and social media administrator to achieve a synchronized system of data collection across the organization
- Keep all entries in the database up to date so as to maintain files for follow-up for students
- Emails, Telephone, SMS to inquiries and maintaining contact with students and parents
- Follow-up with students and parents for any inquiries Through direct meeting at seminar, exhibition, phone calls, online inquiries and emails
- Follow-up lead/referral from start to finish ensuring student get the best service/support required where possible up to and including traveling abroad
- To ensure implementation and update of the Undergraduate/Foundation/ Masters Marketing plan/Calendar through marketing campaign, publicity, advertisement following the marketing calendar and marketing budget and with the involvement of the relevant executive officers
- Manage the online Marketing manager
- To Build relationship with principals, head of schools and owners of tutorial centers
- Develop innovative communication strategy to manage principals, owner of schools and colleges
- Initiate all recruitment events, school fairs, exhibitions and school visit for the foundation and undergraduate market
- Initiate all recruitment events, exhibitions, private universities seminars and exhibition for post graduate market
- To develop business ideas and ensure that they are executed successfully – Boarding Schools, A-Levels, Foundation, Undergraduate and Master’s market to be done in conjunction with the Director of Operation with particular emphasis on the foundation and undergraduate market
- Assist students with UK, USA, Canada and Ireland visa application
- Assist with students Canada and Ireland visa Biometric, medicals and visa submission when due
- Database management
- Events Calendar Management
- Working with the Director of Operations to ensure that all the tasks required to be carried out is well allocated and executed proactively
- Graphic Design and Online Marketing
Supervisor Southwest Region
MOD EDUCATION
07.2018 - 01.2019
- Company Overview: EAS is an Innovative Joint offering between First City Monument Bank (FCMB) and MOD GROUP for the provision of International Education and loan services
- My role is to facilitate easy and convenient loan support from the bank to clients
- Coalition of reports from EAS counsellors from the Southwest region of Nigeria
- Offering Technical support for Marketing/Counselling and Conversion of students
- Initiate all recruitment events, school fairs, exhibitions and schools visit for FCMB and MOD Education
- Counseling and Processing of admission for undergraduate and postgraduate studies
- Organize road shows and participate in the organization of FCMB neighborhood marketing
- EAS is an Innovative Joint offering between First City Monument Bank (FCMB) and MOD GROUP for the provision of International Education and loan services
Sales and Counselling Manager
Y2GO LIMITED
06.2017 - 06.2018
- Oversee this aspect and make sure all the data’s are accurate and accessible as at when due
- Responsible for implementing task as relating to managing the data collection system of the organization
- To liaise with the Digital marketing and social media administrator to achieve a synchronized system of data collection across the organization
- Keep all entries in the database up to date so as to maintain files for follow-up for students
- Emails, Telephone, SMS to inquiries and maintaining contact with students and parents
- Follow-up with students and parents for any inquiries Through direct meeting at seminar, exhibition, phone calls, online inquiries and emails
- Follow-up lead/referral from start to finish ensuring student get the best service/support required where possible up to and including traveling abroad
- Generate referrals and leads for the benefit of other staffs and Y2GO
- To ensure implementation and update of the Undergraduate/Foundation/ Masters and Nursing marketing plan/Calendar through marketing campaign, publicity, advertisement following the marketing calendar and marketing budget and with the involvement of the relevant Executive officers
- Initiate all recruitment, seminars for the Nursing market
- Develop a strategy to manage the Nursing recruitment and registration process
- To build relationship with Hospitals, Nursing council and all relevant agencies to the recruitment of Nurses in Nigeria
- Update and develop – Weekly Newsletters, blogs to be distributed to all the companies social media outfit and online platforms
- Organize training and seminar periodically for Nurses both online and offline
- Assist students with UK and Ireland Visa application
- Assist with students Canada visa biometric, medicals and visa submission when due
Team Lead for Counselling and Sales
Y2GO LIMITED
06.2015 - 06.2017
- Responsible for the efficient and effective running of the allocated Department
- Initiation and development of new strategies in Counselling/sales arm of the organization
- Working on different procedures and dissemination of information to ensure smooth running of the entire Team
- Continuous development and improvement of relationships with international representatives
- Data entry on database and file maintenance
- Initiated online database and maintenance in collaboration with the IT department
- Initiation, design and implementation of online forms for clients
- Participation in any recruitment events, school fairs, exhibition etc
- Assist with booking SEIT test i.e
- IELTS, Pearson, GRE and GMAT
- Planning and implementation of UK based chairman and other international representatives’ itineraries
- Interview students to understand their objectives and background
- Support students and their families with timely and appropriately relevant information
- Keep all entries in the database up to date so as to maintain files for follow-up for student
- Email, Telephone, SMS to inquiries and maintaining contacts with student
- Follow-up with students for any inquiries through direct meeting at seminars, exhibition, phone calls online inquiries and emails
- Allocate company representatives to various partners’ trainings both office based and outside
- Maintain Colleagues welfare and relationships through implementation of yearly team building, networking and welfare support
International Student Officer
LONDON SCHOOL OF BUSINESS AND FINANCE Nigeria
02.2013 - 07.2014
- Provide exceptional customer service to students and clients
- Analyze the application of prospective student’s base on standard admission policies
- As a startup in Nigeria at the time, participation in Business Development was mandatory
- Answer incoming telephone calls, assist callers, take messages, provide information, and make community referrals and direct calls to staff
- Attend business meetings to market LSBF programmes to cooperate bodies as well as educational institutions
- Organize and assist with the LSBF mini MBA week for top Executives and Government Officials
Education
B.sc - Entrepreneurial and Business Management
National Open University of Nigeria
First School Leaving Certificate & West African School Certificate -
West Africa Senior School Certificate
Lagos StateCertificate program - Education Agent Training (Online)
British Council
Diploma - Digital Skills Certification
Google
Specialist - Autonomous Database
Oracle
Certificate - Data entry
Accounting Hub
Skills
- Team Player
- Multi-tasking
- Communication Skills
- Attention to Detail
- Customer Relations Skills
- Report Writing
- Presentation Skills
- Graphic Design Tools
- Social Media Marketing
- Student Visa Applications
- CRM systems Proficiency
- Student Recruitment
- International Student Advisor
Languages
English
Full Professional
Other Skills And Achievements
- Vast knowledge with graphic design tools and social media marketing
- Organised agents training online and offline
- Co-organised the Education Advisory Fair in Lagos 2019
- Certification for Cambridge Education group Training - 04/2018
- Salesforce user beginners training 2018
- British Council Agent Training 2018
- Vast knowledge on various student visa applications and processing
- Delivered a keynote address at the Y2GO LIMITED Agents and partners conference - 02/2018
- Volunteering with Young African Leaders Initiative (YALI Network) as a member since 05/2016
- Organised training on opportunities for students to study abroad in Lagos state - 05/2017 & 11/2017
Key Strengths And Attributes
- Excellent Team Player
- Multi-tasking can work under pressure and deliver results with little or no supervision
- Excellent telephone and communication skills
- Adheres to company guidelines and attention to details
- Possess customer relations skills with familiarity with physical customer relations
- Superb communication skills
- Strong integrity orientation and determination to further develop capacity in customer relations
- Very enthusiastic and ready to take on new challenges
- Ability to write reports and make presentation to various audiences
Accomplishments
At Navitas as the inside sales team lead for EMEA (Europe, Middle East and Africa) my team and I converted 480 students in 2022/2023 academic circle to our partner Universities and Colleges; UPNA (University Pathway North America) UPE ( University Pathway Europe).
Timeline
Student Recruitment Advisor
NAVITAS
01.2021 - Current
Business Development Manager
JSL EDUVISORY SERVICES
02.2019 - 01.2021
Supervisor Southwest Region
MOD EDUCATION
07.2018 - 01.2019
Sales and Counselling Manager
Y2GO LIMITED
06.2017 - 06.2018
Team Lead for Counselling and Sales
Y2GO LIMITED
06.2015 - 06.2017
International Student Officer
LONDON SCHOOL OF BUSINESS AND FINANCE Nigeria
02.2013 - 07.2014
B.sc - Entrepreneurial and Business Management
National Open University of Nigeria
First School Leaving Certificate & West African School Certificate -
West Africa Senior School Certificate
Certificate program - Education Agent Training (Online)
British Council
Diploma - Digital Skills Certification
Google
Specialist - Autonomous Database
Oracle
Certificate - Data entry
Accounting Hub
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