Faith Morgan

Stirling Grill & Lounge

Event & Banquet Support

• High-end service in luxury hotel environment hosting weddings and private events

• Assist with training new staff and maintaining service standards

Managed event setups and services for banquets, weddings, and large gatherings across the property.

• Known for consistently strong guest reviews and personalized guest experiences

Bow Valley Programs

(Roundhouse • Maximize Early Childhood Services • Mountain Munchkins)

2017 – Current

Worked in full-time, part-time, and casual roles depending on hospitality schedules.

• Behavioural aide supporting children with autism and developmental needs

• Assisted with speech communication devices and therapy plans

• Worked alongside service dogs supporting children’s development

• Collaborated with therapists, families, and educators to support individualized care

• Managed scheduling and calendar coordination for senior management.
• Assisted in preparing reports and presentations for stakeholder meetings.
• Maintained filing systems, ensuring accurate documentation and easy retrieval.
• Coordinated cross-departmental interactions to streamline workflow and improve collaboration.
• Supported onboarding process for new employees, enhancing training efficiency.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Managed staff coordination and service delivery in a bustling destination restaurant environment.

• Staff training, scheduling, and service supervision

Directed guest relations to enhance service quality and customer satisfaction.

• Supported daily operations and event service

Banff / Canmore, AB

Event Service Staff

2017 – 2020

• Worked weddings and large private events across multiple venues in the Bow Valley.
• Assisted with event setup, service coordination, and guest management.
• Supported smooth transitions between ceremony, cocktail hour, dinner service, and reception.
• Developed strong familiarity with wedding logistics and event flow.