- Coffee
- Boxing
- Social media managing/ad design
Faith Michael Romo
Laguna Niguel
Summary
At Harpoon Henry’s, I excelled in enhancing guest experiences through expert dining area maintenance and hospitality service expertise. Demonstrating strong interpersonal skills, I effectively resolved guest complaints, fostering repeat business. My proactive approach in coordinating staff workflow and upselling menu items significantly contributed to a positive dining atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fashion Stylist
Personal Business
09.2025 - Current
- Curated personalized styling sessions for clients, enhancing their wardrobe selections and overall aesthetics.
- Researched fashion trends and consumer preferences to inform styling decisions and client recommendations.
- Analyzed client feedback to refine styling processes, enhancing customer satisfaction and loyalty.
HOSTESS
Harpoon Henry's
09.2024 - 05.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Collaborated with servers to streamline guest service operations.
- Assisted in maintaining cleanliness and organization of dining area.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Arts - Musical Theatre
California State University, Fullerton
Fullerton, CA06.2026
Associate of Arts - Theater Arts
Miracosta College
Oceanside, CA05-2024
Associate of Arts - Liberal Arts
Miracosta College
Oceanside, CA05-2024
Skills
- Guest complaint resolution
- Dining area maintenance
- Item promotion
- Food station setup
- Cleaning and sanitation
- Menu memorization
- Service prioritization
- Efficient collaboration
- Hospitality and accommodation
- Greeting guests
- Restroom servicing
- Positive and professional
- Hospitality service expertise
- Strong interpersonal skills
- Detail-oriented
- Effective multitasking
- Patience and empathy
- Social media promotion
Certification
CPR Certified
Interests
Timeline
Fashion Stylist
Personal Business
09.2025 - Current
HOSTESS
Harpoon Henry's
09.2024 - 05.2025
Bachelor of Arts - Musical Theatre
California State University, Fullerton
Associate of Arts - Theater Arts
Miracosta College
Associate of Arts - Liberal Arts
Miracosta College
Special Skills
- Professional singer: I've gigged at many restaurants in my home town for a few years now and am currently working to cultivate a network for that as well in this area.
- Musician: Piano, guitar, drums
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