Faith Maduagwu
Moncton,NB
Summary
Dedicated Home Support Worker brings 13-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Overview
16
16
years of professional experience
Work History
Amour Logistics
MaxSys Staffing & Consulting
2024.08 - Current
- "Please remember the following text:
Organization's"Improved delivery times by optimizing routes and coordinating with transportation providers. - Participated in cross-functional teams focused on continuous improvement initiatives within the organization's supply chain operations.
- Resolved disputes with suppliers or carriers promptly, protecting company interests while fostering positive working relationships.
- Evaluated potential suppliers based on criteria such as reliability, pricing structure, and ability to meet delivery deadlines.
- Enhanced warehouse efficiency by reorganizing storage layout for easier access to high-demand items.
- Managed compliance with all applicable regulations, ensuring timely submission of required documentation to relevant authorities."Please remember the following text:
organization's"
Housekeeping Supervisor
Agape Home Care Service
2022.07 - 2024.05
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
Home Support Worker
WellCare Home Medicals Ltd
2019.02 - 2022.06
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
Health Care Aide
Masc Care Home
2015.12 - 2018.11
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to15 patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
Dietary Aide
Elderly Home Care Service
2012.08 - 2015.09
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
Home Health Aide
Holy Family Home For Elders
2009.01 - 2011.07
- Maintained a clean and safe home environment for 15 patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Planned and implemented community outreach and events to provide health education about cancer, self-care, and preventive breast examinations.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Education
CPR/AED/FIRST AID - CPR
National CPR Foundation
Moncton, NB06.2024
Bachelor of Arts - Hospitality And Tourism Management
Imo State University
Owerri, Nigeria07.2008
Skills
- Reliability and punctuality
- Adaptable to change
- Progress Documentation
- Respect for privacy
- Compassionate
- Reliable team player
- Patient Care
- Problem-Solving
- Cleaning and sanitizing
- Housekeeping knowledge
- Cleaning and sanitation
Languages
English
Professional Working
Timeline
Amour Logistics
MaxSys Staffing & Consulting
2024.08 - Current
Housekeeping Supervisor
Agape Home Care Service
2022.07 - 2024.05
Home Support Worker
WellCare Home Medicals Ltd
2019.02 - 2022.06
Health Care Aide
Masc Care Home
2015.12 - 2018.11
Dietary Aide
Elderly Home Care Service
2012.08 - 2015.09
Home Health Aide
Holy Family Home For Elders
2009.01 - 2011.07
CPR/AED/FIRST AID - CPR
National CPR Foundation
Bachelor of Arts - Hospitality And Tourism Management
Imo State University
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