Faith (Emaan) Hookey
Halifax
Summary
A versatile, open-minded, and reliable student actively seeking employment opportunities to quickly learn and handle diverse responsibilities. Experience as a selfless leader has honed planning, directing, communication, and motivation skills. Strong eagerness to contribute abilities and determined to make a positive impact in a new professional setting.
Overview
3
3
years of professional experience
Work History
Junior Barista
Plaza Investments Ltd.
05.2024 - 07.2024
- Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Enhanced workplace morale by consistently maintaining an upbeat attitude.
- Prioritized safety compliance by adhering to proper food handling procedures at all times.
- Educated customers about coffee origins and flavor profiles, fostering a greater appreciation for specialty coffee offerings.
- Accelerated beverage preparation through adept brewing methods and equipment proficiency.
- Streamlined order processing by accurately entering orders into the point-of-sale system while simultaneously engaging customers in conversation.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Tour Guide
Trinity Historical Society
06.2023 - 08.2023
Kitchen Crew Member
Random Passage Inc.
06.2022 - 09.2022
- Maintained order and cleanliness of work areas to conform with health codes.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Followed recipes and customer requests to prepare meals.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Adjusted cooking methods and ingredients to accommodate dietary restrictions and food allergies.
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Tour Guide
Trinity Historical Society
06.2021 - 10.2021
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Developed guest relationships to achieve high level of satisfaction.
- Educated and shared natural, geological and cultural history through story-telling.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Bachelor Of Arts - Biology & International Development
Dalhousie University
Halifax, NSHigh School Diploma -
Bishop White School
Port Rexton, NL06.2023
Skills
- Leadership
- Public Speaking
- Training and Mentoring
- Conflict Mediation & Resolution
- Problem Solving
- Communication
- Attention to Detail
- Handling Payments
- Answering Client Questions
- Troubleshooting and Diagnostics
- Computer Configurations
- Computer Troubleshooting
Certifications
CPR, AED, and First Aid (Level C)
Pleasure Craft Operator Card (PCOC)
Languages
English
Native or Bilingual
French
Limited Working
Ukrainian
Elementary
Timeline
Junior Barista
Plaza Investments Ltd.
05.2024 - 07.2024
Tour Guide
Trinity Historical Society
06.2023 - 08.2023
Kitchen Crew Member
Random Passage Inc.
06.2022 - 09.2022
Tour Guide
Trinity Historical Society
06.2021 - 10.2021
High School Diploma -
Bishop White School
Bachelor Of Arts - Biology & International Development
Dalhousie University
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