Faith Godwin
Mount Hope,ON
Summary
Dynamic Social Media Manager with a proven track record at Neemz Fashion, enhancing brand visibility and engagement through expert content creation and strategic social media management. Skilled in advertising and teamwork, I boosted engagement significantly while streamlining processes. My approach combines critical thinking with a positive attitude, driving brand growth and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Neemz Fashion
10.2021 - 02.2025
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased brand awareness by developing and implementing effective social media strategies.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Analyzed competitor social media activities to identify opportunities for brand differentiation.
- Enhanced brand reputation with targeted crisis management strategy on social media.
- Negotiated partnerships with other brands for co-promotional activities, expanding audience reach.
Store Assistant
Metro Mall Management
09.2021 - 08.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Daycare Assistant Teacher
Mary Law Nursery & Primary School
01.2020 - 01.2022
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Aided in smooth transitions between activities throughout the day by preparing materials ahead of time and guiding students calmly from one task to another.
Education
Bachelor - Social Sciences
Mcmaster University
Hamilton, ON04-2028
High School Diploma -
DEE BEST LEGACY SCHOOL
Lagos, Nigeria09-2021
Skills
- Social media management
- Teamwork and collaboration
- Content creation
- Excellent multitasking
- Social media strategy
- Verbal and written communication
- Critical thinking
- Advertising
- Attention to detail
- Positive attitude
- Event management
Languages
English
Full Professional
Timeline
Social Media Manager
Neemz Fashion
10.2021 - 02.2025
Store Assistant
Metro Mall Management
09.2021 - 08.2022
Daycare Assistant Teacher
Mary Law Nursery & Primary School
01.2020 - 01.2022
Bachelor - Social Sciences
Mcmaster University
High School Diploma -
DEE BEST LEGACY SCHOOL
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