Faith Flores
San Diego
Summary
To obtain a position where my flexible skills and vast work experience can benefit a company, as well as enhance my knowledge with a growing establishment. Strengths include: works well under pressure, works well with others and alone, and has strong interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Guidelines Administrator
Walters Management
San Diego
11.2024 - Current
- Managed high-volume written and verbal communication with homeowners, vendors, and board members, ensuring accuracy, professionalism, and timely follow-up
- Interpreted and enforced HOA rules, guidelines, and compliance standards, demonstrating strong attention to detail and regulatory adherence
- Prepared and maintained detailed reports, documentation, and status updates using Microsoft Excel, Word, and Outlook
- Coordinated with multiple stakeholders to resolve issues related to compliance, maintenance, and service requests efficiently
- Provided consistent, customer-focused support by addressing inquiries, resolving concerns, and explaining policies clearly
- Maintained organized records, tracked cases, and prioritized tasks in a fast-paced administrative environment
Leasing Agent
Legacy Staffing Agency
San Diego
05.2024 - Current
- Oversee and process applications for prospective tenants, ensuring thorough evaluation and compliance with leasing criteria.
- Responds promptly to emails and phone calls for future and current tenants, addressing questions/ concerns and providing detailed information about available properties and leasing terms.
- Conducts informative and engaging tours of available rental properties, emphasizing the property's key features and answering questions to aid in tenant decision-making.
- Monitors and maintains property conditions, coordinating repairs and upkeep to ensure a high quality of living for tenants.
- Handles payment information for initial financial transactions, ensuring accuracy and privacy in all financial operations.
Court Support Representative
San Diego Courthouse
San Diego
01.2024 - 04.2024
- Delivered exceptional service to clients and court participants, addressing inquiries and resolving issues in a pleasant and professional manner. Assisted clients and staff in everyday requests, questions, or issues in person or over the phone.
- Precisely managed and filed legal documents for San Diego courthouse attendees, ensuring accuracy and compliance with court procedures and deadlines. Corrected errors that were seen in filed documentation and contacted the corresponding departments about anything that needed to be fixed.
- Memorized and applied courthouse-specific coding and documentation procedures within various case management systems.
- Effectively assisted in the processing, collection, handling, balancing, and safekeeping of fees and payments owed to the San Diego, CA courthouse office. Maintained through records and ensured timely processing of financial transactions.
PROPERTY MANAGER'S ASSISTANT
San Diego's Finest Properties
San Diego
01.2023 - 09.2023
- Handle tenant relations, including responding to inquiries, resolving complaints, and addressing maintenance requests
- Maintain accurate and up-to-date records of lease agreements, tenant information, and property expenses
- Assist with rent collection and financial management, including preparing invoices, tracking payments, and managing delinquencies
- Utilized scanning equipment to digitize and archive historical records.
HOST
The Field Irish Pub
San Diego
03.2022 - 08.2022
- Engaged with guests to maximize satisfaction with food and service
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Respond promptly to guest inquiries, providing information about the restaurant.
PHARMACY TECHNICIAN TRAINEE
Walgreens
Mesa
04.2021 - 08.2021
- Assisted with inputting patient and prescription information to produce labels and aid in prescription filling process
- Utilized computer systems to enter patient information, fill prescriptions, process payments and update records accurately and timely
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail
- Adhere to laws, regulations, and safety standards to maintain a safe and legal working environment.
Education
PHARMACY TECHNICIAN CERTFICATION -
MedCerts
MichiganHIGH SCHOOL DIPLOMA -
Brawley Union High School
Brawley, CASkills
- Basic Computer Functionality
- Problem-Solving
- Accurate Documentation
- Adaptability
- Customer Service
- Organization Skills
Certification
Pharmacy Technician Professional, MedCerts, 2021
References
References available upon request
Timeline
Community Guidelines Administrator
Walters Management
11.2024 - Current
Leasing Agent
Legacy Staffing Agency
05.2024 - Current
Court Support Representative
San Diego Courthouse
01.2024 - 04.2024
PROPERTY MANAGER'S ASSISTANT
San Diego's Finest Properties
01.2023 - 09.2023
HOST
The Field Irish Pub
03.2022 - 08.2022
PHARMACY TECHNICIAN TRAINEE
Walgreens
04.2021 - 08.2021
PHARMACY TECHNICIAN CERTFICATION -
MedCerts
HIGH SCHOOL DIPLOMA -
Brawley Union High School