Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Faith Hofstedt

Kamloops,BC

Summary

I am a highly motivated and adaptable team member with extensive customer service and sales experience. An outgoing sales professional with a proud track record of driving increased revenue and improving visitor experience Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Oly's Pet Connection
Mission, BC
05.2023 - 07.2024
  • Listening to customers potential health or behavioral problems in animals and helping them find solutions that suit their needs and lifestyle.
  • Placing and unloading pallets involving repetitive lifting of objects up to 60lbs in a safe and efficient manner.
  • Maintaining a clean, professional, and memorable environment for animals to shop alongside their humans.
  • Monitoring store stock using the FIFO method to the safety and freshness of the food or product. preventing mold or pathogen growth.

Visitor Coordinator/Screener

Retirement Concepts Seniors Services
Coquitlam, BC
07.2022 - 06.2023
  • Greeting visitors and contractors, performing 20-60 rapid Covid19 tests daily.
  • Maintaining a sanitary environment by routinely wiping down high touch areas and replenishing supplies.
  • Working closely with my team to maintain smooth operations and high standards of customer service during high-volume rushes.
  • Swiftly and professionally addressing residents and/or their families queries and requests.
  • Routinely assisting other departments such as admin and maintenance with varying tasks.

Veterinary Assistant/Receptionist

Animal Medical Hospital
West Vancouver, BC
01.2022 - 07.2022
  • Conducted blood and urine panels- received results via microscopic verification and laboratory report, following all safety protocols
  • Experienced with the use of radiology & ultrasound equipment, test procedures and managing hospital inventories
  • Performed EKG & PHLEBOTOMY
  • Assisted physicians and nurses with all emergency patient care, as well as non-emergency euthanasia
  • Performed venipunctures and dressed animals' wounds.

Manager

Vape Street
03.2018 - 02.2022
  • Greeting and serving customers, responding to inquiries and addressing all complaints earnestly
  • Establishing and maintaining satisfactory rapport among customers and staff
  • Trained and consistently used Microsoft Excel, Word, and Outlook
  • Sole responsibility of placing stock orders, taking inventory at all locations, and merchandising product and shelves.

Education

High School Diploma -

Maple Ridge Secondary School
Maple Ridge, BC
06.2016

Skills

  • Product Sales
  • Upselling
  • Customer Needs Assessment
  • Relationship Building

Availability

Available immediately. Full time or Part time.

Timeline

Sales Associate

Oly's Pet Connection
05.2023 - 07.2024

Visitor Coordinator/Screener

Retirement Concepts Seniors Services
07.2022 - 06.2023

Veterinary Assistant/Receptionist

Animal Medical Hospital
01.2022 - 07.2022

Manager

Vape Street
03.2018 - 02.2022

High School Diploma -

Maple Ridge Secondary School
Faith Hofstedt