Faith Chidera
Gaitneau,Quebec
Summary
Highly skilled individual with expertise in prioritizing tasks and delivering exceptional customer service. Well-versed in the necessary skills and abilities for success. Equipped with comprehensive training and experience, prepared to embrace new professional opportunities and tackle any challenges that come my way.
Overview
4
4
years of professional experience
Work History
Pizza Cook
Panago Pizza
03.2024 - Current
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Shared information with customers about menu items, preparation methods, and ingredient Suggested, promoted and upsold menu items, resulting in 30% increase in sales.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
- Cleaned and sanitized work areas, utensils and equipment.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Trained and assisted new kitchen staff members.
Cashier
Tim hortons
09.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Customer Service Sales Representative
Orange Cameroon
09.2022 - 05.2023
- Answered approximately 30 incoming customer calls, emails and faxes regarding product questions, sales inquiries, complaints per day from customers.
- Maintained records of customer interactions and transactions.
- Identified potential opportunities to upsell products or services.
- Performed follow-up calls to confirm customer satisfaction with product or service received.
Cashier
Super U
06.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science -
University of Ottawa
Ottawa, NoneHigh School Diploma - Science
Maarif School of Cameroon
Cameroon Douala09-2022
Skills
- Data Communications
- Training and Development
- Call Center Operations
- Written and verbal communication
- POS system operations
- Money Handling
- Cash Register Operation
- Payment Processing
- Hygiene standards
- Customer Complaint Resolution
- Incoming Call Management
- Kitchen organization
- Food preparation
- Dough preparation
- Food storage protocols
- Portion control
Language
- Proficient in both English and French.
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Pizza Cook
Panago Pizza
03.2024 - Current
Cashier
Tim hortons
09.2023 - 12.2023
Customer Service Sales Representative
Orange Cameroon
09.2022 - 05.2023
Cashier
Super U
06.2021 - 04.2022
Bachelor of Science -
University of Ottawa
High School Diploma - Science
Maarif School of Cameroon
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