Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Faith Bryon

Vaughan

Summary

After experiencing a significant loss in my family and taking a year off to explore other passions, I am now ready to return to my career with more energy and drive than ever before. I have over 10 years of work experience and look forward to applying the skills and lessons I've learned to my next team.

Overview

11
11
years of professional experience

Work History

Line Cook

Toronto Beach Club
06.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.

Sales Development Representative

Frontier Dental
07.2023 - 08.2023
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Won new business by articulating full value of company's capabilities to prospects.

Customer Advisor

Clutch
09.2022 - 01.2023
  • Answered customer service inquiries via telephone, email and chat platforms to address customer needs and promote optimum outcomes.
  • Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.
  • Gathered and interpreted stakeholder feedback to shape design solutions to meet business and consumer needs.
  • Coordinated with colleagues to oversee special requests made by customers

Customer Service Representative Agent

Pool Supplies Canada
02.2022 - 08.2022
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Recommended, selected and helped locate product based on customer requests.
  • Answered constant flow of customer calls, emails and live chats with minimal wait times.
  • Managed 70 customer inquiries per day.

Sales / Stock Associate

Aerie By American Eagle
10.2021 - 02.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Answered customer questions and provided detailed product information.
  • Contributed to increasing sales up to 10% and managed stream of customers.

Business Development Representative

Taliup
03.2021 - 01.2022
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new and prospective clients.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Managed over 100 calls and emails per day.
  • Networked among local business and community organizations to develop leads and generate business.
  • Maintained updated records in CRM to meet requirements of sales team

Customer Service Associate

IHalo Krunch
Vaughan, ON
2018.08 - 2021.03

• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Assisted in inventory management, ordering supplies, and minimizing food spoilage.
•Delivered exceptional service by promptly addressing customer concerns and special requests.
•Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.

Junior Leader

Kawartha Settlers Village
Bobcaygeon, ON
06.2013 - 08.2017

• Upheld rules and maintained the safety of all members.
• Encouraged good behaviours using the positive reinforcement method.
• Maintained a child-friendly environment with access to outdoor activities.
• Organized and engaged in recreational activities such as games and puzzles.
• Communicated with children in a developmentally appropriate way.
• Encouraged children to be understanding of and patient with others.
• Prepared, served and cleaned up daily meals for children.
• Established a safe play environment for the children

Education

Ontario College Diploma - Culinary Management

George Brown College
Toronto, ON
08.2024

High School Diploma -

St. Elizabeth Catholic High School
Thornhill, ON
06.2019

Skills

  • Calm and Professional Under Pressure
  • Client Rapport-Building
  • Upbeat and Positive Personality
  • Mentorship
  • Effective Communication
  • Customer Service
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Sales Expertise
  • Peer Relationships
  • Customer Needs Assessment
  • Adaptable and Flexible

Timeline

Line Cook

Toronto Beach Club
06.2024 - Current

Sales Development Representative

Frontier Dental
07.2023 - 08.2023

Customer Advisor

Clutch
09.2022 - 01.2023

Customer Service Representative Agent

Pool Supplies Canada
02.2022 - 08.2022

Sales / Stock Associate

Aerie By American Eagle
10.2021 - 02.2022

Business Development Representative

Taliup
03.2021 - 01.2022

Customer Service Associate

IHalo Krunch
2018.08 - 2021.03

Junior Leader

Kawartha Settlers Village
06.2013 - 08.2017

Ontario College Diploma - Culinary Management

George Brown College

High School Diploma -

St. Elizabeth Catholic High School
Faith Bryon