Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Store Manager
Pizza Nova
03.2020 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Developed and implemented successful staff incentive programs to motivate employees.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Security Supervisor
HD Protective
12.2016 - 03.2020
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted regular patrols of facility to detect and deter security threats.
Prepared and submitted reports to keep management informed of security activities and developments.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Monitored and approved access control systems for accessibility to authorized personnel.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Collaborated with management to develop security policies and procedures.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Responded swiftly to security incidents and effectively resolved security issues.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Supervised team of 45 security personnel during shift.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.