Faisal Ouzon
Saint-Laurent,QC
Summary
Dynamic leader with a proven track record at Centre De Liquidation Central, adept in staff training and development and complex problem-solving. Spearheaded innovative strategies, boosting productivity and expanding market share. Renowned for exceptional team leadership and business development skills, achieving high employee satisfaction and retention.
Overview
15
15
years of professional experience
Work History
Company Manager
Centre De Liquidation Central
07.2018 - Current
- Managed a diverse team, fostering a collaborative work environment that resulted in increased productivity.
- Introduced innovative solutions to address existing problems, resulting in long-term benefits for the company.
- Provided leadership and direction to staff, resulting in high employee retention rates and satisfaction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Supervisor
Jamjoom and Shalhoub Company
06.2012 - 06.2017
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
Shop Supervisor
Tamkeen Company
04.2010 - 06.2012
- Checked incoming orders and organized new stock.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Starting Business
L'Excellence Conseils Et Formation
Montreal, QC09.2017
Skills
- Staff Training and Development
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Budget Control
- Sales management
- Negotiation
- Business Planning
- Marketing
- Business Development
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
Company Manager
Centre De Liquidation Central
07.2018 - Current
Supervisor
Jamjoom and Shalhoub Company
06.2012 - 06.2017
Shop Supervisor
Tamkeen Company
04.2010 - 06.2012
Starting Business
L'Excellence Conseils Et Formation
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