Faisal Kanjariya
Oshawa,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Executive
Ison Xperience
06.2022 - 01.2023
- Provided high-level telephone and e-support by assisting clients with questions concerning product specifications, cost, billing and technology issues.
- Acted as main point of contact for logging customer issues and resolving technical problems.
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress.
- Identified complications requiring further research and escalated to appropriate department or management.
Education
Associate of Science - Interactive Media Design
Durham College
Oshawa, ON04.2025
Skills
- Effective Customer Communication
- Billing Procedures
- Social Media Digital Marketing
- Lean Methodology
Timeline
Customer Executive
Ison Xperience
06.2022 - 01.2023
Associate of Science - Interactive Media Design
Durham College
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