Overview

Work History

Timeline

Faisal Gulzar

Toronto,ON

Overview

12

12

years of professional experience

Work History

Area Manager

Tim Hortons

01.2013 - Current

Oversee employee work in front and back of house to ensure compliance company policies, regulations, and food safety guidelines
Perform facility walk throughs to assess cleanliness and preparedness at beginning and end of shifts
Produce monthly reports detailing sales trends and forecasts
Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low
Developed new training programs for food handling that improved operational standards
Optimized profits with proactive control of employee workloads, vendors cost and food waste
Administered payroll, completed all paperwork, and maintained scheduling
Responsible for hiring, staff training and conflict resolution.

Aircraft Fueler

Toronto Pearson Airport

Comply with the Locations attendance/ tardiness standards and perform fueling in safe and efficient manner
Responsible for accurate account of fuel transactions Perform daily
Quality Control Checks on equipment and maintain equipment in clean and functional condition
Ensure the correct loading and balancing of fuel
Responsible for defueling aircraft as directed and use fuel trucks, hydrant carts and stationary carts to fuel aircraft.

Inbound sales representative

Bell Canada

04.2020 - 05.2020

Customer service, Call Documentation and Translation and Interpretation service
Building customer Trust and Loyalty
Document customers respond in CRM to track requests, problems and solutions
Maintained knowledge of current promotions, exchange guidelines, Payment plans to bring account current.

Timeline

Inbound sales representative

Bell Canada

04.2020 - 05.2020

Area Manager

Tim Hortons

01.2013 - Current

Aircraft Fueler