Faisal Gulzar
Toronto,ON
Overview
12
12
years of professional experience
Work History
Area Manager
Tim Hortons
01.2013 - Current
- Oversee employee work in front and back of house to ensure compliance company policies, regulations, and food safety guidelines
- Perform facility walk throughs to assess cleanliness and preparedness at beginning and end of shifts
- Produce monthly reports detailing sales trends and forecasts
- Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low
- Developed new training programs for food handling that improved operational standards
- Optimized profits with proactive control of employee workloads, vendors cost and food waste
- Administered payroll, completed all paperwork, and maintained scheduling
- Responsible for hiring, staff training and conflict resolution.
Aircraft Fueler
Toronto Pearson Airport
- Comply with the Locations attendance/ tardiness standards and perform fueling in safe and efficient manner
- Responsible for accurate account of fuel transactions Perform daily
- Quality Control Checks on equipment and maintain equipment in clean and functional condition
- Ensure the correct loading and balancing of fuel
- Responsible for defueling aircraft as directed and use fuel trucks, hydrant carts and stationary carts to fuel aircraft.
Inbound sales representative
Bell Canada
04.2020 - 05.2020
- Customer service, Call Documentation and Translation and Interpretation service
- Building customer Trust and Loyalty
- Document customers respond in CRM to track requests, problems and solutions
- Maintained knowledge of current promotions, exchange guidelines, Payment plans to bring account current.
Timeline
Inbound sales representative
Bell Canada
04.2020 - 05.2020
Area Manager
Tim Hortons
01.2013 - Current