FAISA ALI
Ottawa,ON
Summary
A Creative individual with exceptional background spent with NGO's. Engaging demeanor to work with people of all different cultures and personalities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Program Coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.
Overview
7
7
years of professional experience
Work History
Program Coordinator
Britannia Woods Community Ottawa
2020.09 - Current
- Planning and Facilitating program
- Experience in supervision of staff and volunteer management
- Established inclusive workplace environment by conducting regular employee training and workshops on cultural sensitivity and unconscious bias.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced company culture by developing and implementing comprehensive inclusion and diversity programs.
- Skilled at working independently and collaboratively in team environment.
- Delivered services to customer locations within specific timeframes.
- Supervised activities and events for large groups.
- Participated in marketing, outreach and other visibility efforts.
- Created educational materials to convey important information to service recipients.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Created safe and positive environment that was conducive to learning and entertaining activities.
- Streamlined internal communication processes by implementing effective communication tools and platforms.
Vaccine Clerk
City Of Ottawa
2021.05 - 2022.05
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Worked well in team settings, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
President - Social Justice Club
Sir Robert Borden High School
2018.09 - 2019.09
- Club, OCDSB Ottawa
- Dealt with Powerpoint on a weekly basis
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Interviewed members of specific populations to understand and document issues.
- Coordinated and implemented numerous meetings, forums and community events.
- Trained team leaders to oversee volunteers and organization members during special events.
- Led campaigns and advocacy efforts on various social justice issues, coordinating activities and mobilizing club members to effect positive change in Ottawa and beyond.
Workshop Facilitator-Diversity, Equity & Inclusion
OCDSB
2017.09 - 2019.09
- OCDSB Ottawa
- Organized the Annual Black Youth Student Forum to educate students and teachers
- Ottawa-Carleton-District School Board
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Initiated plans towards selecting workshop participants
- Enhanced the diversity and inclusion curriculum by incorporating real-world examples and case studies.
- Developed comprehensive training materials, leading to a more inclusive workplace environment.
- Organized cultural sensitivity trainings for teachers, fostering an inclusive work culture.
- Utilized PowerPoint on a weekly basis to create presentations for meetings, workshops, and community events
Education
Bachelor of Arts - Communications And Media
Carleton University
OttawaHigh School Diploma -
Sir Robert Borden
Ottawa06.2019
Skills
- Program Implementation
- Diversity Recruitment
- Cross-Cultural Collaboration
- Organizational Change Management
- Multitasking
- Industry Knowledge
- Interpersonal Communication
- Marketing Materials
- Media Ethics
- Strategic Planning
- Volunteer Management
- Program Maintenance
- Conflict Resolution
- Microsoft Office Suite/Teams
- De-Escalation Techniques
- Family Support Coordination
- Reintegration techniques
- Mental Health Assessment
Timeline
Vaccine Clerk
City Of Ottawa
2021.05 - 2022.05
Program Coordinator
Britannia Woods Community Ottawa
2020.09 - Current
President - Social Justice Club
Sir Robert Borden High School
2018.09 - 2019.09
Workshop Facilitator-Diversity, Equity & Inclusion
OCDSB
2017.09 - 2019.09
Bachelor of Arts - Communications And Media
Carleton University
High School Diploma -
Sir Robert Borden
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