Fairooz Juber
Sales Asociate
Scarborough,ON
Summary
Client-focused Sales Associate with over 2 years of experience in high-volume retail and lifestyle environments, including beauty, skincare, and fragrance. Recognized for delivering personalized client consultations, building lasting relationships, and consistently meeting or exceeding sales performance goals. Highly skilled in fragrance profiling and scent recommendations, with a strong understanding of notes, preferences, and client needs. Graduated with honors from a Computer Programming diploma, bringing analytical problem-solving, attention to detail, and adaptability into customer service excellence. Eager to contribute immediately in a fast-paced, client-driven environment.
Overview
5
5
years of professional experience
Work History
Sales Associate - Beauty Advisor
Sephora Canada
Toronto, Canada
10.2025 - Current
- Applied fragrance profiling techniques to recommend scents based on notes, preferences, and occasions, enhancing client satisfaction and confidence.
- Delivered personalized beauty consultations across skincare, fragrance, and makeup, helping clients find products suited to their needs, concerns, and preferences.
- Consistently met and exceeded individual sales performance metrics (SPLH, MTDH), progressing from lower tiers to Tier 1 performance within the first month.
- Built strong client relationships through active listening and tailored recommendations, driving repeat visits and brand loyalty.
- Supported store operations including POS transactions, product replenishment, visual standards, and inventory accuracy.
- Collaborated closely with team members and managers to maintain a fast-paced, client-first environment during peak hours and promotional events.
- Recognized for reliability, adaptability, and professionalism in a high-volume retail setting.
Retail Sales Advisor – Beauty & Lifestyle Products
Dreams Gallery BD
Sylhet, Bangladesh
11.2022 - 03.2024
- Guided clients in selecting skincare, fragrance, and cosmetic products through personalized consultations that boosted confidence and satisfaction.
- Performed product demonstrations and educated clients on application techniques, enhancing trust and driving repeat purchases.
- Supported promotional campaigns and seasonal launches, increasing sales by 12% during key events.
- Executed high-impact visual merchandising to highlight bestsellers and new arrivals.
- Built meaningful client relationships, encouraged loyalty, and strengthened brand engagement.
Customer Service Representative
Ecstasy Lifestyle Ltd.
Sylhet, Bangladesh
11.2021 - 10.2022
- Delivered personalized service to 30+ clients daily with an emphasis on tailored lifestyle recommendations.
- Supported promotional campaigns and optimized displays, increasing customer walk-ins by 15%.
- Handled returns and exchanges with professionalism, maintaining satisfaction ratings above 90%.
- Conducted weekly inventory checks and organized displays for maximum visibility and sales impact.
Sales Associate
APEX Footwear Ltd.
Sylhet, Bangladesh
03.2021 - 09.2021
- Assisted 50+ daily clients with product selection, applying upselling and cross-selling strategies to increase basket size.
- Operated POS system efficiently, reducing checkout times by 20% and ensuring smooth customer flow.
- Maintained visual merchandising excellence to showcase trending products.
- Provided personalized styling suggestions that boosted customer confidence and loyalty.
- Sylhet, Bangladesh
Education
Ontario College Diploma - Computer Programming
12 2025
Graduated with Honors (GPA: 3.9)
Skills
- Fragrance Profiling & Scent Recommendations
- Beauty & Skincare Product Consultation
- Visual Merchandising & Store Presentation
- Sales Performance Metrics (SPLH, MTDH)
- Client Engagement & Upselling
- POS & Payment Handling
- Complaint Resolution & Conflict Management
- Inventory Management & Stock Replenishment
- Team Collaboration & Cross-Training
- Bilingual Communication (English, Bengali)
Availability
Flexible availability including evenings, weekends, and holidays.
Extracurricular Activities
Fundraising Event Organizer, Sylhet, Bangladesh, 01/01/23, 12/31/24
- Organized and promoted various community fundraising events, leading outreach efforts and coordinating volunteers.
- Engaged with attendees and secured donations, improving event visibility and impact.
Blood Donation Campaign Volunteer, Red Crescent, Sylhet, Bangladesh, 01/01/22, 12/31/23
- Supported logistics, coordinated donors, and promoted awareness to encourage participation.
- Gained valuable experience in teamwork, advocacy, and public engagement.
Timeline
Sales Associate - Beauty Advisor - Sephora Canada
10.2025 - Current
Retail Sales Advisor – Beauty & Lifestyle Products - Dreams Gallery BD
11.2022 - 03.2024
Customer Service Representative - Ecstasy Lifestyle Ltd.
11.2021 - 10.2022
Sales Associate - APEX Footwear Ltd.
03.2021 - 09.2021
Seneca Polytechnic - Ontario College Diploma, Computer Programming