Faida Niyo
Greenfield Park,QC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
About campus recruitment ,working with schools has been a great experience not only because of the growth opportunities but also because I can relate to the students and work on suitable solutions for both the employer and the students.
Overview
8
8
years of professional experience
Work History
Talent Acquisition Specialist- Campus Recruiter
Pratt & Whitney Canada
1000 Marie Victorin, Longueuil
06.2023 - Current
- Drive the recruitment process by setting clear expectations and delivering on commitments with a sense of urgency to the business as well as internal and external candidates.
- Identifying candidates and managing interviews
- Coaching hiring managers on interviews guidelines
- Ensure that recruiting and hiring practices are compliant with all applicable laws and guidelines
- Utilize compliant and effective data management techniques in our real-time applicant tracking system
- Work closely with leadership to understand talent strategies and recruiting related recruiting needs and implications
- Use data analysis to assist in making recruiting and sourcing related decisions
- Develop and lead training sessions for hiring managers and event participants
- Enhanced candidate experience by implementing a streamlined application process and timely communication.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Enhanced employer brand on campus through effective marketing materials and promoting company culture at university events.
- Streamlined recruitment process by implementing efficient scheduling tools for interviews and assessments.
- Collaborated with hiring managers to identify skill gaps and prioritize open positions for campus recruitment efforts.
- Established strong partnerships with student organizations to increase company visibility on campus.
- Improved candidate experience by maintaining consistent communication throughout the application process.
- Organized and coordinated successful campus events, including career fairs, info sessions, and interviews to attract highly qualified candidates.
- Attracted top talent by developing and executing targeted campus recruiting strategies.
- Increased candidate pool by fostering relationships with key college faculty members and career services professionals.
- Streamlined productivity by performing candidate background checks, conducting training sessions and evaluating performance.
- Reduced time-to-fill rates with proactive sourcing techniques, targeting passive candidates and building talent pipelines.
Talent Acquisition Specialist
GO RH
Montreal, QC
05.2022 - 11.2022
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Bilingual Recruiter
Manpower
Montreal, QC
11.2021 - 05.2022
- Built relationships with external recruiters and staffing agencies to access quality talent.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with hiring managers to understand job requirements and expectations.
- Collaborated with HR leadership regarding candidate salary determinations.
- Investigated incidents, determining root causes and implementing corrective actions.
- Worked effectively in fast-paced environments.
- Advertised job opportunities on social media platforms and job boards.
HR Generalist
Securitas Canada
Montreal, QC
12.2020 - 02.2021
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Processed new hire paperwork and documents.
- Completed payroll accurately and timely to meet employee expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Tracked receipts, employee hours, and inventory movements.
- Kept employees operating productively and working on task to meet business and customer needs.
Banking Advisor
CIBC
Montreal, QC
03.2019 - 09.2019
- Followed-up on loan exceptions to achieve timely clearings.
- Planned, developed and pursued Type programs within banking structure to attract new business.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Human Resources Assistant
Alteo Inc
Montreal, QC
06.2018 - 11.2018
- Created job descriptions on boards for vacant jobs.
- Scheduled office meetings and client appointments for staff teams.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
Customer Service Specialist
Voxdata
Montreal, QC
03.2017 - 06.2018
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Tracked customer service cases and updated service software with customer information.
- Developed new strategies for customer retention activities.
- Created and distributed surveys for data collection and analysis.
Client Service Representative
Rogers
Montreal
05.2016 - 10.2016
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Graduate Certificate - Human Resources Management
HEC Montréal
Montreal, QC04.2022
AEC - Immigration
College LaSalle
Montreal, QC12.2021
Skills
- Time Management
- Recruitment and Selection
- Recruitment and Retention Strategies
- Problem Resolution
- Job Fairs Planning
- Strategic Sourcing
- Candidate Pipeline Development
- Team Collaboration
- Verbal and Written Communication
- Client Relations
- Immigration Interviews
- Customs and Immigration
- Immigration Issues
Languages
French
Native or Bilingual
English
Full Professional
German
Limited Working
Accomplishments
Timeline
Talent Acquisition Specialist- Campus Recruiter
Pratt & Whitney Canada
06.2023 - Current
Talent Acquisition Specialist
GO RH
05.2022 - 11.2022
Bilingual Recruiter
Manpower
11.2021 - 05.2022
HR Generalist
Securitas Canada
12.2020 - 02.2021
Banking Advisor
CIBC
03.2019 - 09.2019
Human Resources Assistant
Alteo Inc
06.2018 - 11.2018
Customer Service Specialist
Voxdata
03.2017 - 06.2018
Client Service Representative
Rogers
05.2016 - 10.2016
Graduate Certificate - Human Resources Management
HEC Montréal
AEC - Immigration
College LaSalle