Ali Dahan

• Supervised daily cash handling procedures, ensuring accuracy and compliance with company policies.
• Trained and mentored new cashiers, enhancing team performance and customer service standards.
• Implemented efficient checkout processes, reducing customer wait times during peak hours.
• Resolved customer inquiries and complaints, maintaining high satisfaction levels and loyalty.
• Analyzed sales data to identify trends, informing staffing decisions and promotional strategies.
• Coordinated inventory management, ensuring optimal stock levels for smooth operations.
• Conducted regular audits of cash registers, identifying discrepancies and improving accountability measures.
• Operated POS cash register and equipment to collect payments.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
• Used POS system to enter orders, process payments and issue receipts.
• Set up new sales displays each week with fresh merchandise.
• Restocked and organized merchandise in front lanes.

• Developed and implemented sales strategies to enhance team performance and drive revenue growth.
• Analyzed sales data to identify trends, optimizing inventory and improving customer satisfaction.
• Trained and mentored new sales staff, fostering a collaborative team environment for skill development.
• Assisted in creating detailed sales reports for upper management, ensuring accurate performance tracking.
• Increased customer satisfaction, ensuring prompt and accurate response to inquiries.

• Supervised daily operations, ensuring adherence to quality and safety standards.
• Trained new staff on operational procedures and best practices.
• Managed inventory levels, coordinating with suppliers to maintain stock availability.
• Conducted regular performance evaluations, providing constructive feedback to team members.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

• Operated packaging machinery to prepare shipments efficiently.
• Sorted incoming packages based on size and destination.
• Maintained cleanliness and organization of work area to ensure safety.
• Collaborated with team members to meet daily shipping goals.
• Loaded and unloaded packages from delivery trucks accurately.
• Followed safety protocols to minimize workplace accidents.
• Adapted quickly to changing priorities in a fast-paced environment.
• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Proved successful working within tight deadlines and a fast-paced environment.
• Stored and secured packages in designated areas to prevent damage and theft.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

• Handled all business needs including and not limited to:

• Banking transactions

• Ordering and managing inventory

• Customer service

• Sales