Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

FAHMIDA AHMED NEHA

Toronto,ON

Overview

4
4
years of professional experience
1
1
Certification

Work History

CNE

Burrito.Co
08.2023 - 09.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Supported needs of [Number]+ residents under long-term care

Server & Busser

Hibachi Teppanyaki & Bar
02.2023 - 04.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Seasonal Sales Associate

Michael Hill Jewellers
10.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Server & Busser

Lavelle
06.2022 - 08.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Sales Associate

Pandora Jewellery
01.2020 - 12.2020
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Advanced Diploma - Hotel Operation Management

Centennial College
941 Progress Ave, Scarborough ON
04.2024

Skills

  • Excellent Communication
  • Attention to Detail
  • Flexible and Adaptable
  • Problem-Solving

Certification

Certification: SmartServe, FirstAid/CPR, Train Can Food Handler's Certificate

Languages

English
Full Professional
Bengali
Full Professional
Hindi
Full Professional
Urdu
Full Professional

Timeline

CNE

Burrito.Co
08.2023 - 09.2023

Server & Busser

Hibachi Teppanyaki & Bar
02.2023 - 04.2023

Seasonal Sales Associate

Michael Hill Jewellers
10.2022 - 02.2023

Server & Busser

Lavelle
06.2022 - 08.2022

Sales Associate

Pandora Jewellery
01.2020 - 12.2020

Advanced Diploma - Hotel Operation Management

Centennial College

Certification: SmartServe, FirstAid/CPR, Train Can Food Handler's Certificate

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