FAHMIDA - FAHMI AUNTU - Fulfillment Associate - Hudson's Bay

Fulfillment Associate

Hudson's Bay

04.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store systems for merchandise at sites.
Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for the sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Maintained records related to sales, returns, and inventory availability.
Trained and developed new sales team associates in products, selling techniques, and company procedures.
Completed orders and organized product deliveries to meet customer timetables.
Tracked stock using company inventory management software.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Educated associates on market trends and stay up-to-date on forecasts.
Conducted interviews by following stringent guidelines and confidentiality laws.
Updated manuals to reflect amending of rates, rules, or regulations.
Identified and tracked slow-moving inventory, recommended promotions, and determined optimal replacements.
Completed time frame inventory accounts to keep records current and promote accurate ordering.
Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes by 0 %.
Assessed quality control levels on selected addresses and determine the acceptability of samples.
Monitored tasks and staff assignments to deliver projects under budget and on time.
Checked product levels and recommended new purchases.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using software to update the system.
Maintained store assets with effective loss-prevention strategies.
Supervised and trained new staff in performing census.
Created and enforced detailed organization processes to increase quality and service standards.
Pre-assembled containers to be easily selected by packing associates.
Greeted customers and directed them to requested products.
Greeted store customers and discussed needs.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools, and supplies.
Kept work areas neat, clean and free from debris.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Picked and packed order items.
Inspected the physical condition of the warehouse and equipment and implemented any repairs, improvements, or replacements as necessary.
Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in product quality and workflow.
Followed orders precisely for correct items, sizes, and quantities.
Unloaded incoming trucks and properly staged inventory for processing.
Cross-trained new associates on picking and filling orders for warehouse products.