Fahimeh Saeeda
Vancouver,BC
Summary
Proven in delivering exceptional customer satisfaction and managing transactions with precision, honed skills at Loblaws and Khaghan enhance any team. Expert in cash management and customer service, adept at fostering repeat business through meticulous attention to customer needs and detail. Achievements include maintaining composure in high-pressure situations, underscoring reliability and patience.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Khaghan
01.2022 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Sales Associate
Loblaws
02.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Atlas
03.2016 - 10.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Computer Systems
British Columbia Institute of Technology
Burnaby, BC07.2021
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Management
- Merchandise Restocking
- Data entry proficiency
Languages
English
Professional Working
Farsi
Native or Bilingual
Timeline
Customer Service Cashier
Khaghan
01.2022 - 06.2024
Sales Associate
Loblaws
02.2019 - 03.2020
Sales Associate
Atlas
03.2016 - 10.2018
Associate of Science - Computer Systems
British Columbia Institute of Technology
Similar Profiles
Mohammad NaraghiMohammad Naraghi
Server at Khaghan RestaurantServer at Khaghan Restaurant
Sahel NiliaramSahel Niliaram
Server at Khaghan ResturantServer at Khaghan Resturant
Sean Fuwei WongSean Fuwei Wong
Financial Modeling and Policy Research Intern at PSS & AmarencoFinancial Modeling and Policy Research Intern at PSS & Amarenco
Joseph Lewis DillmanJoseph Lewis Dillman
Director at Home Run Resiurces IncDirector at Home Run Resiurces Inc
Effy RyanEffy Ryan
Executive Assistant to the Chief Executive Officer at E2 HomesExecutive Assistant to the Chief Executive Officer at E2 Homes