Fahim Haffeez
Thorold,ON
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
Work History
Customer Experience Representative
Indigo Books and Music Inc.
11.2021 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Unloaded pallets and deliveries and organized products in store.
General Labourer
Progressive Anodizers Inc.
06.2022 - 08.2022
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
General Labourer - Seasonal
Progressive Hardwood Flooring Inc.
07.2018 - 08.2020
- Loaded and unloaded materials and equipment from trailers to sites for use.
- Delivered materials to different worksites for quick and efficient workflow.
- Unsealed and organized materials for use.
- Discarded unused materials to maintain an organized work environment.
Volunteer
Bradford West Gwillimbury Public Library
06.2019 - 08.2019
- Interacted with and encourage children and parents at events and encouraged them to participate in events
- Organized and cleaned up books/toys to maintain a safe environment for staff and participants
- Set up workspaces for parties and events
- Worked in teams to prepare future community events
Education
Bachelor of Arts - Psychology
Brock University
06.2025
Skills
- Customer Service
- Patience and Empathy
- Time management skills
- Cash Handling
- POS system operations
- Inventory Management
- Shipping and receiving
- Inspection and Quality Control
- Workplace Health and Safety
- Order picking and processing
Languages
English
Native or Bilingual
Timeline
General Labourer
Progressive Anodizers Inc.
06.2022 - 08.2022
Customer Experience Representative
Indigo Books and Music Inc.
11.2021 - Current
Volunteer
Bradford West Gwillimbury Public Library
06.2019 - 08.2019
General Labourer - Seasonal
Progressive Hardwood Flooring Inc.
07.2018 - 08.2020
Bachelor of Arts - Psychology
Brock University
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