Fahim Agham

• Set up and configured machinery prior to operations, ensuring correct
  tooling, alignment, and process parameters for optimal performance.
• Accurately logged job activities, production times, and work progress in the ERP system, following company procedures.
• Operated metal-processing equipment safely and efficiently, including
  saws, shears, deburring tools, and hydraulic press machines.
• Interpreted and executed production work orders in accordance with
  detailed engineering drawings and specifications.
• Performed accurate dimensional calculations and verified component
  measurements to ensure all parts remained within prescribed tolerances.
• Identified deviations from specifications and promptly communicated
  findings to supervisors for corrective action and disposition authority.
• Utilized precision measuring instruments such as calipers and scales to inspect and validate part conformity.
• Analyzed production requirements to ensure proper workflow
  sequencing and efficient use of work centers while maintaining quality
  standards.
  

• Respond to taxpayer inquiries regarding the filing and processing of
individual and business tax returns,offering clear and accurate
explanations.
• Collect relevant information from taxpayers to accurately assess the
nature of their inquiry and provide solutions.
• Verify taxpayer information, updating their accounts in CRA system to
ensure data accuracy.
• Coordinate with internal CRA departments or external agencies to
resolve complex tax inquiries and cases.
• Manage difficult interactions with upset or frustrated taxpayers while
maintaining professionalism and finding solutions to their concerns.