Summary
Overview
Work History
Education
Skills
RETAIL EXPERIENCE
Accomplishments
Additional Information
Timeline

FAHEEMAH HAMID

Summary

Self-motivated Administrative Coordinator with thorough competence in handling diverse administrative functions, including staff management and computer literacy. Proven history of effectively managing competing priorities in fast-paced and rapidly changing environments. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top-talent and cultivating an empowering and productive work culture. Professional and polite with an upbeat attitude and resourceful approach to challenges. Committed to providing superior administrative support and currently pursuing an education in computer programming language.

Overview

1
1
year of professional experience

Work History

Intake Coordinator

Direct IME
Vancouver, New Westminster, BC
02.2020 - 05.2020
  • Provided administrative and clerical services to ensure effective, efficient, and accurate administrative support for office and clients.
  • Answering phones and emails in a timely, friendly, and professional manner, receiving and directing examinees, doctors and all guests, word processing, creating documents and large quantities of data- entry •
  • Coordinating meetings between plaintiff's and doctors as well as doctors and lawyers.
  • Engaging in client relations and business development initiatives
  • Doctor and Lawyer Outreach – maintaining current relationships and starting new ones to grow the roster
  • Large quantities of email correspondence to create and book appointments.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Established data entry priorities, sorted data, and entered accurately and input all documents into records management system.

Administrative Coordinator

Association For Mineral Exploration, AME
Vancouver, BC
12.2018 - 02.2020
  • Supervised the Registration Desk for their Annual Round-Up Conference
  • Provided administrative services, including phone and email correspondence, making copies, and handling incoming and outgoing mail and faxes.
  • Processed and verified an average of 20 monthly invoices for a small organization.
  • Coordinated calendars and schedules for the management team.
  • Assisted with correspondence, reports, and special projects.
    Coordinated travel itineraries, including flights, ground transportation, and hotel accommodations.
  • Transcribed meeting minutes for Board of Directors, as well as several committees.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Coordinated 20 meetings per year by reserving conference rooms and sending electronic meeting invitations to participants.
  • Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
  • Tracked and recorded credit expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
  • Interacted with clients professionally by phone, email, or in-person to provide information and directed to desired staff members.

Education

Associate of Arts -

Douglas College
  • Coursework in Philosophy, English and Music
  • Majored in Women, Gender and Sexuality Studies

High School Diploma -

New Westminster Secondary School
06.2014

Graduated with Honours

High School Diploma -

International Baccalaureate Certificate Program
06.2014
  • Completed Higher Level Courses in English, Psychology and History
  • Completed exclusive classes of Theory of Knowledge and CAS; Creativity, Action and Service which culminated into volunteer experience and some humanitarian Projects.

Skills

Office Administration

  • Documentation and reporting
  • Multi-line telephone systems
  • Travel arrangements
  • Employee training, and development
  • Scheduling
  • Accurate and detailed
  • Methodical and organized - good at juggling tasks, and prioritizing
  • Medical Knowledge and documentation

Accounting

  • Expense reporting
  • Invoice processing
  • Records management
  • Data entry

Team Work & Collaboration

  • Research skills
  • Conflict resolution
  • Customer and client relations
  • Professional phone etiquette
  • Staff management

Marketing Support

  • Loss Prevention
  • Visual Merchandising
  • Inventory Operations
  • Familiar with Canva, WordPress, WiX, SquareSpace, Shopify, Zendesk and Salesforce
  • Social Media Marketing: Instagram, Facebook, and Twitter

Computer & Programming Applications

  • Microsoft Word, Excel, PowerPoint, & Outlook
  • Google Suite
  • Smartsheet
  • Prezi
  • Autocad
  • POS Systems
  • SQL Programming Language ( Beginner)

RETAIL EXPERIENCE

Stuart Weitzman - Key-Holder
04/2017 - 01/2019

Maison Birks - Visual Merchandiser/ Training Manager
10/2017 - 11/2018

LXR & Co - Senior Sales Associate/ Key-Holder
12/2016 - 10/2017

BCBG Max Azria - Sales Manager

04/2015 - 11/2016

  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Exceeded sales quotas and increased profitability through effective sales strategy and planning.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Supervised a team of up to 5 merchandising employees and monitored adherence to company standards.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Developed merchandising strategy to efficiently move overstock. In addition, monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Monitored security and handled incidents in a calm and professional manner.

Accomplishments

  • Basic Youth Rights Facilitation Through Equitas
  • Participated in Model United Nations Conferences throughout Greater Vancouver
  • Can speak conversational Hindi
  • Experience in multiple retail industries.

Additional Information

  • Participated in Model United Nations Conferences throughout Greater Vancouver
  • Can speak conversational Hindi
  • Experience in multiple retail industries

Timeline

Intake Coordinator - Direct IME
02.2020 - 05.2020
Administrative Coordinator - Association For Mineral Exploration, AME
12.2018 - 02.2020
Douglas College - Associate of Arts,
New Westminster Secondary School - High School Diploma,
International Baccalaureate Certificate Program - High School Diploma,

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FAHEEMAH HAMID