Faheemah Hamid

HUMAN RESOURCES:

• Supported daily HR operations as required by Executive Team
• Supported new employees within the onboarding program
• Created Policies and Procedures as well as employee manual for the organization
• Answered employee questions about HR regulations and benefits and refer to Executive team when applicable
• Supported recruitment cycle by posting job advertisements, filtering applications, completing phone screens (if applicable), scheduling interviews
• Tracked employee continuing education and on-the-job training

BOARD ADMINISTRATION:

• Served as Liaison between the SkillPlan and the Board of Directors and provided administrative support to the Board of Directors.
• Edited, Formatted, and compiled all materials for the Board of Directors Meetings and Strategic Planning Session
• Recorded Meeting Minutes and managed all Board meetings from an administrative perspective to ensure the meetings ran smoothly
• Managed, organized and filed all Board documents in SharePoint & OnBoard
• Coordinated logistics related to travel arrangements for members of the Board when necessary.
• Protected confidential and sensitive information discussed at meetings.

EVENT PLANNING:

• Coordinated and planned the Annual Workforce Development Conference which hosts 40 stakeholders, including the Executive Directors & staff from the Provincial Building Trade Councils, Government Representatives and other affiliated Stakeholders
• Coordinated & Planned the Strategic Planning Session with hosts the Board of Directors, CEO & Consultant.
• Coordinated & Planned outdoor course launch event, including furniture rentals, set-up, take-down, catering & vendor coordination.
• Planned various activities such as Dinners, & tours outside of the planned meetings
• Sourced venues for events in accordance with client needs and preferences.
• Managed logistics related to transportation, catering, entertainment, decorations for events.
• Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
• Provided on-site support during the day of the event including problem solving if necessary.
• Ensured effective communication between vendors and suppliers before, during and after the event.
• Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.

COMMUNICATIONS:

• Assisted with preparing and posting Social Media content
• Assisted with the preparation of presentations using tools like PowerPoint or Prezi.
• Edited content for website, social media posts, and other marketing materials.
• Researched SWAG items & managed all SWAG orders & inventory for the organization
• Managed all Talent Release Forms
• Managed all photo, video & animation content on SharePoint, Dropbox & SparkFive.

GENERAL ADMINISTRATION:

• Managed travel arrangements, itineraries, and calendars for the executive team, managers & staff, and distributed travel details to appropriate personnel.
• High volume calendar management, and meeting scheduling for executives
• Handled confidential documents in an organized fashion according to established protocol.
• Assisted with Proposal Submissions and familiar with Online tender portals such as MERX
• Compiled statistics and reports on sales and activities using MS Access and Excel
• Maintained contact data for sales and other purposes
• Assisted in enrolling students into learning management systems and online courses, as well as prepared the office for students to take assessments and instructed students on how to navigate the LMS system
• Visa Reconciliation
• Travel & Conference tracking & management, including tracking costs for future travel budgeting
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Maintained cleanliness and organization of office in general including inventory rooms, board room, kitchen area and front desk
• Responded to telephone, in-person, facsimile, and email inquiries
• Prepared and edited communications, reports, training and promotional materials, assessments, proposals, and other documents using Microsoft 365, Canva, etc.
• Filled publication orders including correspondence, invoicing, payment processing, and shipping
• Coordinated with clients and suppliers on layout, printing, and inventory
• Arranged meeting spaces, catering, teleconferences, and online meetings
• Printed, photocopied, and collated materials for meetings and workshop preparations, mailing, and filing
• Provided basic SharePoint administration and management
• Troubleshooted IT problems and performed data backups
• Contacted professionals as needed
• Participated as a team member in conceptualizing projects, timelines, and professional development activities when applicable
• Carried out miscellaneous duties as required

• Directly reported to the CEO as well as assisted the Vice President and Directors.
• Supervised Registration Desk for their Annual Round-Up Conference
• Transcribed meeting minutes for Board of Directors, as well as several committees
• Assisted with editing and formatting the Board Package, as well as printing all required materials for all Board meetings
• Provided administrative services, including phone and email correspondence, making copies, and handling incoming and outgoing mail and faxes
• Processed and verified an average of 20 monthly invoices
• Coordinated calendars and schedules for the executive team
• Assisted with correspondence, reports, and special projects
• Coordinated travel itineraries, including flights, ground transportation, and hotel accommodations
• Monitored and directed incoming mail and prepared outgoing mail
• Coordinated 20 meetings per year by reserving conference rooms and sending electronic meeting invitations to participants
• Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving
• Tracked and recorded credit expenses and reconciled accounts to maintain accurate, current, and compliant financial records
• Interacted with clients professionally by phone, email, or in-person to provide information and directed to desired staff members.
• Provided miscellaneous support in all areas, such as website edits, member support, event planning, etc.