FAHDIL MOHAMMED
Surrey,BC
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in inventory control, staff training, and customer service. Known for reliability and effective communication, capable of leading teams to meet and exceed targets. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
SAFEWAY CANADA LTD (Sobeys)
03.2011 - Current
- Managing the operations of the store managing roughly 40 individuals at a time, handling customer, vendor and employee issues
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Assisted in opening new retail locations within the district; overseeing all aspects from training team members to setting up merchandising displays & implementing company standards across all departments.
- Built cross functional relationships within the organization, while working on special projects with , category management, merchandising, marketing, finance & property management.
Business Analyst
Sobeys
06.2020 - 06.2022
- Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
- Standardized best practices in report generation across departments to ensure consistency in presentation formats as well as analysis methodologies employed.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Education
BBA - Marketing
Kwantlen Polytechnic University
Surrey, BC01.2017
Skills
- Ability to communicate effectively
- Critical thinking
- Research skills
- Strategy development
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- AutoCAD
- Microsoft Office Suite
- SAP
- Sales Force
Certification
- Autodesk Certified Professional (ACP)
- Microsoft Office Specialist (MOS) Certification
- CPR/AED Certification
- First Aid Certification
- Microsoft Project Management Professional Certificate
Timeline
Business Analyst
Sobeys
06.2020 - 06.2022
Assistant Store Manager
SAFEWAY CANADA LTD (Sobeys)
03.2011 - Current
BBA - Marketing
Kwantlen Polytechnic University
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