Fahd Zafar
Ottawa,ON
Summary
Strategic and results-driven Project Management Professional with over 15 years of experience leading complex technical and business initiatives. Proven expertise in the end-to-end project lifecycle, from initiation and planning to execution, monitoring, and successful closure. Adept at managing cross-functional teams, allocating resources, and controlling budgets to deliver projects on time and within scope. Combines a strong technical background with exceptional client relations and business development skills to drive operational efficiency and achieve strategic organizational goals.
Overview
20
20
years of professional experience
Work History
PROJECT MANAGEMENT CONSULTANT
FM Elite Intl. LLC
Ottawa
01.2025 - Current
- Manage the full recruitment project lifecycle, from initial client intake and defining project requirements to candidate delivery and onboarding support.
- Develop and execute strategic sourcing plans to build robust talent pipelines, ensuring timely fulfillment of client staffing projects.
- Analyze industry trends and market data to advise clients on competitive hiring strategies and project feasibility.
- Generate detailed performance reports on project metrics (time-to-fill, quality of hire) for stakeholders, facilitating data-driven strategic decisions.
- Collaborate with leadership to recommend and implement process improvements to enhance project delivery efficiency.
IT MANAGER & PROJECT LEAD
North Star Ford Sales Group
Fort McMurray, AB
03.2014 - 03.2025
- Spearheaded multiple IT infrastructure projects, including system upgrades and deployments, managing all phases from planning and resource allocation to execution and closure.
- Directed the end-to-end recruitment project cycle for IT departments, partnering with stakeholders to define project needs, timelines, and success metrics.
- Led cross-functional teams, facilitating project kick-offs, daily stand-ups, and post-mortem reviews to ensure alignment and continuous improvement.
- Managed project budgets and resources, recommending and deploying technology solutions that improved departmental efficiency by 20%.
- Produced and presented comprehensive project reports on milestones, deliverables, and ROI to senior leadership.
BUSINESS DEV & STRATEGIC INITIATIVES MANAGER
North Star Ford Sales Limited
Fort McMurray, AB
03.2014 - 02.2015
- Project-managed new market entry initiatives, conducting feasibility studies and market analysis to inform strategic planning.
- Developed and negotiated partnership proposals, managing the relationship lifecycle from initiation to long-term maintenance.
- Built and maintained a structured database of clients and candidates, a critical project for scaling organizational outreach efforts.
CLIENT SOLUTIONS & ENGAGEMENT SPECIALIST
Tridon Communications
Fort McMurray, AB
05.2010 - 03.2014
- Managed key client accounts, serving as the primary project lead for implementing custom technical solutions and ensuring client satisfaction.
- Gathered and analyzed client requirements through surveys and interviews, translating needs into actionable project plans and deliverables.
- Led presentations on project value propositions and technical features to diverse audiences, ensuring clear stakeholder communication.
SENIOR SYSTEM SOFTWARE ENGINEER
Canada Post
Fort McMurray, AB
04.2008 - 04.2010
- Led infrastructure upgrade projects, coordinating resources and cross-functional teams to meet technical objectives and deadlines.
- Liaised between technical teams and business stakeholders to clarify project challenges, objectives, and requirements.
- Performed root cause analysis and troubleshooting to identify and resolve critical path project blockers.
Network Administrator
Sitel St. Catharines, Ontario
St. Catharines, ON
05.2005 - 03.2008
- Project lead for systems integration initiatives, managing project timelines, resources, and issue resolution.
- Implemented scalable network solutions based on analysis of technical requirements and project constraints.
- Provided technical support and coordination for project rollouts, ensuring minimal disruption to operations.
Education
Bachelor of Science - Accounting
Brock University
St.Catharines2006
Master of Science - Information Technology
Preston University
Punjab, Lahore2002
Bachelor of Science - Arts
Quaid-i-Azam Campus
Lahore, Punjab2000
Diploma in Computer Engineering - Information Technology
Beaconhouse National University Tarogil Campus
Lahore, Punjab1996
Skills
- Applicant tracking
- Candidate sourcing
- Consulting & Strategic Guidance
- Growth-Oriented Leadership
- Project Management and Development
- E-Commerce and Sales Management
- Customer Service Excellence
- Project management
- Stakeholder engagement
- IT project management
- Accounting and Financial Management
- Business Development
- Risk and Security Management
- Network and IT Infrastructure Management
- System and Application Support
- Technical Troubleshooting and Diagnostics
- Software and Server Expertise
- Workforce Development and Training
- Sales and Negotiation
Timeline
PROJECT MANAGEMENT CONSULTANT
FM Elite Intl. LLC
01.2025 - Current
IT MANAGER & PROJECT LEAD
North Star Ford Sales Group
03.2014 - 03.2025
BUSINESS DEV & STRATEGIC INITIATIVES MANAGER
North Star Ford Sales Limited
03.2014 - 02.2015
CLIENT SOLUTIONS & ENGAGEMENT SPECIALIST
Tridon Communications
05.2010 - 03.2014
SENIOR SYSTEM SOFTWARE ENGINEER
Canada Post
04.2008 - 04.2010
Network Administrator
Sitel St. Catharines, Ontario
05.2005 - 03.2008
Bachelor of Science - Accounting
Brock University
Master of Science - Information Technology
Preston University
Bachelor of Science - Arts
Quaid-i-Azam Campus
Diploma in Computer Engineering - Information Technology
Beaconhouse National University Tarogil Campus
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Certification
- Certified Business Analysis Professional Trained (CBAP)
- Certification in Java (JCP)
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified Professional (MCP)
- Macromedia Certified
Availability
References available upon request
References
References available upon request.
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