Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faezeh Torkzaban

Chilliwack,BC

Summary

Experienced and dedicated client service professional with strong communication skills. Proven ability to provide exceptional customer service and consistently achieve high levels of client satisfaction. A reliable team member with a strong professional sensitivity in assisting and hosting clients at store.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Persia Foods Store
North Vancouver, BC
02.2023 - 05.2024
  • handled sales transactions efficiently using the POS system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted cash drawers at the end of each shift
  • Boosted upsell opportunities through effective relationship management.
  • Processed customer transactions using cash and debit cards.
  • Facilitated store readiness at both beginning and end of business hours.
  • Replenished merchandise consistently.

Retail Sale Associate

Ardene Company, Kingsway
Vancouver, BC
07.2022 - 01.2024
  • Created an engaging shopping experience for the customers by initiating conversations and interacting with them in a warm and friendly way

  • Assisted customers with finding the right product for their needs.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Education

Diploma - Kinesiology

Langara College
Vancouver, BC
01.2023

Skills

  • Upselling strategies
  • Point of sale systems
  • Returns and exchanges
  • Stock replenishment
  • Teamwork
  • Store maintenance
  • POS system operations
  • Fitting room maintenance

Certification

First Aid and CPR, 2023 - Vancouver;

Food Safety, 2023 - Vancouver

Timeline

Cashier

Persia Foods Store
02.2023 - 05.2024

Retail Sale Associate

Ardene Company, Kingsway
07.2022 - 01.2024

Diploma - Kinesiology

Langara College

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Faezeh Torkzaban