Faezeh Ghasemi
Waterloo
Summary
Reliable Medical Support professional with six years of experience in different environment. Expertly assist with office operations and physician support. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
1
1
Certification
Work History
Inpatient Surgery Clerk
Grand River Hospital
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed documents and materials to disseminate information to appropriate parties.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Increased efficiency by streamlining filing systems and organizing important documents.
Clinical Assistant/Receptionist
Region Of Waterloo Public Health
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Laboratory Assistant
Canadian Addiction Treatment Center
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Proficiency with computer software like Microsoft Office and
Google Calendar - Script writer, Billing (OHIP, private insurances, etc…)
- Blood work, Muscular injection, and any other specific injection
Medical Receptionist
Langs Community
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Supported office staff and operational requirements with administrative tasks.
Store Manager
Real Fruit Bubble Tea
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Education
Associate of Science - Psychology, Neuroscience And Behaviour
Wilfrid Laurier University
Waterloo, ONAssociate of Science - Health Promotion
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- PC Proficiency
- Verbal and Written Communication
- Medical Information Software
- Medical Transcription
- Electronic Medical Record
- Pre-Hospital Care
- Medical Records Management
Certification
- Basic Life Support for Healthcare Providers (BLS)
- Certified in Healthcare Safety - Long Term Care (CHS-LTC)
- Medical Office Certification Conestoga College
Timeline
Inpatient Surgery Clerk
Grand River Hospital
Clinical Assistant/Receptionist
Region Of Waterloo Public Health
Laboratory Assistant
Canadian Addiction Treatment Center
Medical Receptionist
Langs Community
Store Manager
Real Fruit Bubble Tea
Associate of Science - Psychology, Neuroscience And Behaviour
Wilfrid Laurier University
Associate of Science - Health Promotion
Conestoga College Institute of Technology And Advanced Learning
Similar Profiles
Fahad SiddiquiFahad Siddiqui
Integrated Corporate Applications Analyst at St. Mary's General Hospital & Grand River HospitalIntegrated Corporate Applications Analyst at St. Mary's General Hospital & Grand River Hospital
Kiera GreinKiera Grein
Student, Medical Laboratory Technologist at Grand River Hospital, St. Mary's General HospitalStudent, Medical Laboratory Technologist at Grand River Hospital, St. Mary's General Hospital
Kevin J. Stinson, PhD CIC RMCCMKevin J. Stinson, PhD CIC RMCCM
Integrated Manager - IPAC at Grand River Hospital & St. Mary's General HospitalIntegrated Manager - IPAC at Grand River Hospital & St. Mary's General Hospital
Ivette CastilloIvette Castillo
RPN at Grand River Hospital, HospitalRPN at Grand River Hospital, Hospital
KEVIN SWANDIKEVIN SWANDI
Technical Project Lead at GRUPO COBRATechnical Project Lead at GRUPO COBRA