Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fady Khalil

Mississauga,ON

Summary

Dynamic and detail-oriented professional with a proven track record at Heinem Duty Free, excelling in customer engagement and cash handling. Adept at multitasking and problem resolution, I thrive in fast-paced environments, leveraging excellent communication skills to foster relationships and drive repeat business. Flexible and adaptable, I consistently deliver results.

Overview

16
16
years of professional experience

Work History

Whare House Stuff

Aldo, La Vie in Rose, La Senza.
12.2021 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Sales Associate

Heinem Duty Free
01.2015 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Dufry Duty Free
01.2010 - 2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor - Tourism And Hotel Management

University of Alexandria, Egypt
Egypt
05.2008

Skills

    multiple lingual person who has many talents, focusing on details and solving problems, can work individually or in a team

  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Problem resolution
  • Verbal communication

Languages

English
Professional Working

Timeline

Whare House Stuff

Aldo, La Vie in Rose, La Senza.
12.2021 - 08.2025

Sales Associate

Heinem Duty Free
01.2015 - 01.2020

Sales Associate

Dufry Duty Free
01.2010 - 2015

Bachelor - Tourism And Hotel Management

University of Alexandria, Egypt

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Fady Khalil