Fady Iskander
Brossard,QC
Summary
Results-oriented sales and business development skilled in driving revenue growth and managing key client accounts. Demonstrated ability to increase sales through strategic planning and operational leadership. Dedicated to developing high-performing teams and fostering enduring client partnerships.
Overview
15
15
years of professional experience
Work History
Driver
Hertz
01.2025 - Current
- Operated rental vehicles safely and efficiently, facilitating smooth customer pickups and drop-offs.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Conducted routine vehicle inspections to ensure safety and reliability standards.
- Maintained precise logs of vehicle inspections and repair status to ensure compliance with safety standards.
Regional Sales Manager – Equipment Manufacturer
Advantage Sales Network
01.2022 - 01.2023
- Achieved significant sales growth of 35% in the region over a 9-month period.
- Led regional sales strategy, increasing market presence and driving revenue growth.
- Managed key client relationships, ensuring satisfaction and securing repeat business opportunities.
- Built strong relationships with industrial and commercial clients, fostering trust and loyalty.
- Developed training programs for sales team to improve product knowledge and performance.
- Delivered market and performance reports to executive leadership.
Assistant Manager
TELUS
02.2019 - 01.2022
- Oversaw daily operations to maintain service quality and efficiency standards.
- Strengthened cross-department collaboration to enhance operational efficiency.
- Led team strategy meetings to align goals and drive market analysis.
- Resolved customer inquiries and issues to maintain high satisfaction levels.
- Assisted in budget management by monitoring and optimizing expenses.
- Developed training materials for new employees to enhance onboarding processes.
Clinical Counselor & Mentor
LASIK MD
01.2011 - 01.2019
- Established rapport with clients to assess needs and preferences for tailored support.
- Addressed customer objections by delivering customized solutions and ongoing support.
- Achieved 85% conversion rate and improved performance by 50%.
- Oversaw sales pipeline, ensuring timely follow-ups and enhancing customer engagement.
- Negotiated terms and conditions to finalize sales agreements with clients.
- Trained junior sales staff on best practices for closing deals successfully.
Education
Bible School -
Good News University
Montreal, QCBachelor of Commerce (Incomplete) -
Concordia University
Montreal, QCDiploma of Collegial Studies - Social Sciences
Vanier College
Montreal, QCHigh School Diploma -
Saint George's
Montreal, QCSkills
- Sales Leadership
- Business Development
- Account Management
- Client Relationship Management
- Negotiation & Closing
- Customer Retention
- Sales Forecasting
- Strategic Planning
- Networking & Partnerships
- Team Building & Coaching
- Operations Coordination
- Problem Solving
Languages
- French
- English
- Arabic
Timeline
Driver
Hertz
01.2025 - Current
Regional Sales Manager – Equipment Manufacturer
Advantage Sales Network
01.2022 - 01.2023
Assistant Manager
TELUS
02.2019 - 01.2022
Clinical Counselor & Mentor
LASIK MD
01.2011 - 01.2019
Bible School -
Good News University
Bachelor of Commerce (Incomplete) -
Concordia University
Diploma of Collegial Studies - Social Sciences
Vanier College
High School Diploma -
Saint George's