Fadra Beard
Administration
Calgary,AB
Summary
I'm a dedicated administrative professional holding a comprehensive 2-year Paralegal/Legal Administration Diploma. With over 17 years of experience, I've honed my skills in executive support, office management, recruitment, budget management, vendor coordination, reporting, and event scheduling. I'm your go-to person for all things Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
I thrive in fast-paced environments, priding myself on accuracy, discretion, and professionalism. My previous work with SharePoint and Information Management activities further bolsters my qualifications. I'm not just about tasks; I'm a people person, passionate about creating a customer-centric environment. My track record is solid when it comes to resolving issues and deescalating incidents.
I'm excited to bring my skills and experiences to your dynamic team, where I can help drive operational excellence. As a polished assistant, I excel at supporting executive productivity and ensuring smooth business operations. I'm well-versed in industry practices and regulations, office management protocols, and calendar management. I'm self-motivated and can handle demanding work with minimal oversight, always striving to achieve our daily operational goals.
Overview
17
17
years of professional experience
Work History
Client Care Specialist
Harry Rosen
02.2023 - Current
- Worked in Dayforce and Workday plus CRM system organizing and setting up appointments, and submitting orders; Cultivating Personal Sales and Holistic Selling strategies in-store, fostering enduring customer relationships that resulted in a loyal client base; Demonstrating an unwavering passion for fashion, particularly in the realm of menswear and luxury, effectively translating this enthusiasm to clients; Educating and engaging clients about the advantageous features of our esteemed Sartoria Loyalty program, enhancing customer satisfaction and loyalty; Actively participating in Merchandising endeavors and contributing to the overall upkeep and visual appeal of the store environment; Employing provided resources to initiate innovative business-driving initiatives, coupled with consistent follow-ups to cater to clients' ongoing requirements, such as alterations, fittings, and personalized appointments; Meticulously preparing for each appointment and client interaction, devising strategic merchandise presentations that inherently facilitated additional sales opportunities.
Assistant Stylist
Supreme Men’s Wear
11.2018 - 02.2023
- Assisted lead stylists during photoshoots and fashion events, ensuring efficient setup and coordination of garments and accessories; Supported backstage operations, facilitating smooth transitions and an uninterrupted flow during runway presentations; Collaborated seamlessly with photographers, makeup artists, and models to create captivating visual narratives for prestigious brands; Optimized studio organization and inventory management, enhancing accessibility and workspace efficiency.
Clothing Advisor/Sales Assistant
Supreme Men’s Wear
11.2018 - 02.2023
- Managed a dynamic schedule with precision, delivering exceptional service through punctuality and organization; Established and nurtured client relationships, fostering enduring connections and driving repeat business; Crafted personalized clothing experiences for diverse clientele, including high-end executives, athletes, and entertainers; Analyzed individual preferences and body types to curate impeccable outfits, resulting in increased customer satisfaction and loyalty; Orchestrated fashion shows and photoshoots while maintaining a meticulous eye for detail and aesthetics; Offered educational workshops on style trends, wardrobe essentials, and garment maintenance.
Practicum Student Legal Administrative Assistant
Community Corrections
12.2017 - 01.2018
- Greeting and directing clients (with emphasis on Epics); Worked with Probation Officers; Filing/opening mail; Given my own project archiving closed client files for 2016; Worked with computer programs: Orca – entering in legal information on offenders; JOIN – in conjunction with Orca and Offenders; Iron Mountain – researching where files are kept; Iris – for archiving; Observed a PACT presentation (Police and Crisis Team).
Bylaw Officer, ParkPlus Photo Processor
Calgary Parking Authority
09.2013 - 12.2016
- Attended court as a representative of Park Plus division to provide evidence in court and as witness for the prosecutor as well as preparing the needed documentation for “full disclosure” packages to support the City's case in court; Developed a communication system and practice to help the team be more efficient; Managed operational data such as zone information and rules in the computer system, this ensures that the system issues parking violations according to the current city plans and bylaws; Analyzed the automatically captured parking photos to determine if the vehicle operator has committed a violation, then issue the Tag accordingly; Reviewed and signoff on the parking violation Tags before they are mailed to the vehicle operator in order to ensure the accuracy of the tickets issued.
Library Manager
Gleichen & District Library
02.2007 - 08.2013
- Managed the daily operation of a public library and supervised and trained staff; Organized volunteers; Increased memberships by 80%; Created an environment for the community to feel safe; Initiated plan to foster a community based environment; Strategically developed and implemented programs for the community to be able to participate in; Organized programs for the community as well as worked with the aboriginal community leaders to provide better support for the vulnerable people sector; Performed data entry for the complete library collection into a new computer system which will ease the management of inventory; Worked in collaboration with the Marigold library system to change over the whole library data base (DOS system) to a window based system; Provided computer training and assistance to the public which increased the accessibility of the library’s content to the visitors; Promoted the library and recruited new members from the public in order to increase the revenue of the library; Executed daily operational tasks such as: shelve books, place orders, organized video equipment, and answered questions.
Education
Paralegal/Legal Security - Law Studies
Reeves College/City Centre
Calgary AB01.2018
Social Media Marketing
Social Media Marketing
Online2018
Conflict Management Training City of Calgary
Calgary, AB2015
Business Writing 101 City of Calgary
Calgary, AB2015
Security Guard Training
Calgary, AB08.2014
Canadian Firearms Safety Course Restricted And Non-restricted
Calgary, AB04.2013
Leadership And Business Training-
Calgary, ABSkills
- Research knowledge, data collecting and record keeping skills
- Excellent leadership skills and verbal communications
- Customer oriented approach and patience
- Experience working with the vulnerable sector and proving positive solutions to the issues
- Years of experience working with the public and deescalating incidents
- Proven and reliable record of representing the city on a regular basis in Court
- Attended city workshops to learn conflict resolution with logic and reasoning
- High aptitude for learning new material
- Computer skills with proficiency in Microsoft Office
Volunteer Experience
- Student Ambassador Reeves College City Center
- Board member of the Gleichen & District Library Society (10 yrs.)
- Volunteer at the “Christmas Elf Campaign” (2 yrs.)
- Organizer of “Safe Grad” (over 400 people event) Coordinating with Fire Department, EMS and RCMP (2 yrs.)
Timeline
Client Care Specialist
Harry Rosen
02.2023 - Current
Assistant Stylist
Supreme Men’s Wear
11.2018 - 02.2023
Clothing Advisor/Sales Assistant
Supreme Men’s Wear
11.2018 - 02.2023
Practicum Student Legal Administrative Assistant
Community Corrections
12.2017 - 01.2018
Bylaw Officer, ParkPlus Photo Processor
Calgary Parking Authority
09.2013 - 12.2016
Library Manager
Gleichen & District Library
02.2007 - 08.2013
Paralegal/Legal Security - Law Studies
Reeves College/City Centre
Social Media Marketing
Social Media Marketing
Conflict Management Training City of Calgary
Business Writing 101 City of Calgary
Security Guard Training
Canadian Firearms Safety Course Restricted And Non-restricted
Leadership And Business Training-
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