Fadima Mahmood
Ottawa,Canada
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Tim Hortons
10.2023 - 03.2024
- Handled busy shifts with speed and care while keeping a positive attitude
- Served customers, made food and drinks, cleaned, and supported co-workers
- Managed cash register, handled money accurately, and followed company procedures
- Known for being dependable, respectful, and great with regular customers
Barista
Second Cup
09.2023 - 11.2023
- Made coffee, tea, and specialty drinks with attention to detail
- Created a clean, welcoming space and helped new team members
- Took and fulfilled orders quickly during rush hours
- Worked well with the team and built positive relationships with customers
Cashier
St Hubert Express
10.2022 - 05.2023
- Ran the register, helped customers, and kept the front-of-house clean
- Refilled shelves, prepped food, and helped with back-of-house tasks
- Answered customer questions with patience and clarity
Education
Bachelor of Science in Nursing - Nursing
University of Ottawa
Ottawa, ON05.2028
Skills
- Friendly, respectful, and customer-focused
- Fast learner — picks up new tasks and systems quickly
- Reliable under pressure and always on time
- Confident using POS systems and handling cash accurately
- Able to multitask, stay organized, and support teammates
- Teamwork and collaboration
Languages
somali
Native or Bilingual
Certification
- First Aid/CPR Certified
Availability
Open to working mornings, evenings, weekends, and holidays. Ready to start immediately
Timeline
Crew Member
Tim Hortons
10.2023 - 03.2024
Barista
Second Cup
09.2023 - 11.2023
Cashier
St Hubert Express
10.2022 - 05.2023
Bachelor of Science in Nursing - Nursing
University of Ottawa
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