Dynamic Business Analyst Intern at Continent Connect, leveraging data analysis and cost-benefit strategies to enhance performance, achieving a 30% reduction in costs while boosting user engagement by over 75%. Proficient in Microsoft Excel and skilled in problem-solving, I excel at identifying opportunities for improvement and implementing effective solutions.
Played a pivotal role in the Involvement of the continent connect start-up , using current data to make critical decision making in assisting company performance
Evaluating data and workflows to pinpoint opportunities for enhancement and documenting both current and future state processes
Effectively used cost benefit analysis in structuring the sales revenue of the company towards an upside trajectile
-aiding in significantly minimizing the cost by 30% in return maximizing profit
was able to Identify vulnerable gaps in the start-up making it more user friendly, by enhancing user experience
- increasing site visits by over 75% within a very short-time frame
Conducted initial assessments and verified client eligibility for admission to emergency shelter programs
Responding to conflict by listening and using de-escalation tactics, provided by problem solving solutions and supporting and documented outcomes
Addresses and investigates client inquiries, complaints, and emergency situations. Evaluates the circumstances, proposes and executes both short-term and long-term solutions, and document the results.
worked side by-side with electricians in installation and maintenance of electrical circuits
Repair or replace wiring, equipment, and fixtures, using hand and power tools
The ability to follow safety protocals, read and understand blueprints