Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Fadi Tahan

Ottawa,ON

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

6
6
years of professional experience

Work History

Dining Room Server

Willobend Retirement Community
Ottawa, ON
09.2022 - Current
  • Ensured that all dishes were prepared according to residents standards.
  • Provided excellent customer service to ensure repeat business.
  • Responded promptly to residents inquiries or complaints regarding food or services rendered.
  • Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
  • Carried trays of food from kitchen to tables in a timely manner.
  • Stocked glassware, silverware, and condiments at each station throughout shift.

Team Member

Tim Hortons
Ottawa, ON
09.2021 - 09.2022
  • Answered phone calls regarding inquiries about products or services.
  • Assisted customers with product selection and ordering process.
  • Monitored expiration dates on food items for freshness assurance.
  • Collaborated with team members to maximize productivity and efficiency.
  • Operated cash registers to process payments from customers.
  • Received, processed, and stocked merchandise in accordance with store policies.

Dishwasher

Gabriel Pizza
Ottawa, ON
06.2021 - 08.2021
  • Sanitized surfaces after each use following standard sanitation practices.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Unloaded deliveries from vendors ensuring that all items were accounted for.

Cashier Assistant

Adonis
Ottawa, ON
05.2018 - 05.2021
  • Processed returns and exchanges according to company policies and procedures.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Retrieved shopping carts from parking lots and other areas of the store premises.

Education

High School Diploma -

École Secondaire Catholique Mer Bleue
Orléans, ON
06-2023

High School Diploma -

École Polyvalente Le Carrefour
Gatineau, QC

High School Diploma -

Collège Catholique Samuel-Genest
Ottawa, ON

Skills

  • Guest service
  • Food handling standards
  • Cleaning and sanitization
  • Workplace Safety
  • Equipment Operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Dining Room Server

Willobend Retirement Community
09.2022 - Current

Team Member

Tim Hortons
09.2021 - 09.2022

Dishwasher

Gabriel Pizza
06.2021 - 08.2021

Cashier Assistant

Adonis
05.2018 - 05.2021

High School Diploma -

École Secondaire Catholique Mer Bleue

High School Diploma -

École Polyvalente Le Carrefour

High School Diploma -

Collège Catholique Samuel-Genest
Fadi Tahan