Fabliha Sharlin
Toronto,ON
Summary
Proven in enhancing customer engagement and relationship building, I excelled at Go Sales by significantly boosting sales through personalized service and client loyalty strategies. At Hongbao Dining Restaurant, I adeptly managed high-pressure situations, demonstrating exceptional multitasking and customer care abilities, ensuring seamless dining experiences.
Overview
7
7
years of professional experience
Work History
Salesperson
Go Sales
05.2023 - 11.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Restaurant Hostess
Hongbao Dining Restaurant
01.2017 - 03.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Bachelor of Arts - Arts And Sciences
Trent University
Oshawa, ON07.2024
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Languages
English
Full Professional
Timeline
Salesperson
Go Sales
05.2023 - 11.2023
Restaurant Hostess
Hongbao Dining Restaurant
01.2017 - 03.2020
Bachelor of Arts - Arts And Sciences
Trent University
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