Fabiola Rodarte
Rialto
Summary
Experienced and Productive retail professional with 5+ years of experience in busy retail environments. Skilled in supporting daily store functions, handling inventory management and ensuring customer relationship building. Excel in fast-paced environments and consistently praised for reliability and adaptability. Proven track record of building and motivating teams, implementing effective sales strategies, and optimizing store operations.
Overview
14
14
years of professional experience
Work History
Drip Tech
ARB Inc
Chino, CA
10.2025 - Current
- Evaluated and approved contracted tradesmen for Southern California Gas Distribution Riser Integrity Program.
- Assisted homeowners and management team with inquiries and concerns. Supported communication efforts with customers to enhance satisfaction. Facilitated information exchange between stakeholders.
- Conducted thorough inspections and completed checklists for work area compliance.
- Input data into company-issued database to ensure accurate record-keeping.
- Oversaw equipment maintenance to guarantee optimal performance and adherence to safety standards.
- Executed routine inspections to ensure adherence to safety regulations.
- Facilitated collaboration among team members to optimize workflows and drive operational efficiency.
- Recorded maintenance activities and repairs to ensure comprehensive service history documentation.
- Established preventive maintenance schedules to enhance equipment longevity and operational reliability.
- Ensured a safe work environment through rigorous adherence to established safety protocols and guidelines.
- Enhanced customer satisfaction by swiftly addressing and resolving technical inquiries and issues.
Deli Team Lead
Smart & Final Extra
Bell, CA
01.2021 - 05.2024
- Directed and supervised all operational functions and activities within deli and dairy departments.
- Facilitated team efforts to deliver exceptional customer service standards.
- Directed daily operations, emphasizing optimization of inventory management and merchandising strategies.
- Led team initiatives to enhance customer service delivery standards.
- Conducted training sessions for new team members, emphasizing food safety standards and compliance with company policies.
- Directed inventory management processes to ensure timely replenishment of deli supplies.
- Developed and implemented scheduling strategies to optimize staff coverage during peak service hours.
- Resolved customer inquiries and concerns to elevate shopping experience in deli department.
- Collaborated with management to design and implement promotional displays and product offerings for seasonal events.
- Conducted regular performance evaluations, providing constructive feedback to foster team members' professional growth.
- Directed inventory management processes to maintain optimal stock levels and minimize waste from expired products.
- Utilized advanced communication skills to effectively address and resolve customer complaints.
- Oversaw management of telephone inquiries to guarantee precise information dissemination about available products and services.
- Established and executed stock rotation and monitoring procedures to enhance inventory management efficiency.
- Streamlined in-store system to optimize inventory location efficiency and expedite special customer order processing.
Overnight Support Manager
Walmart
Long Beach, CA
09.2015 - 02.2020
- Oversaw training initiatives and delegated task assignments for stockers and support staff.
- Oversaw maintenance of zoning and cleanliness standards across store operations.
- Implemented enforcement of company policies, safety protocols, and asset protection measures.
- Managed customer inquiries and resolved issues during night hours to ensure continuous support.
- Oversaw overnight operations to optimize workflow efficiency and ensure adherence to safety protocols.
- Oversaw inventory replenishment processes to ensure optimal stock levels.
- Guided and inspired team members to implement best practices in customer service and operational efficiency.
- Directed scheduling and task assignments to enhance workforce productivity during overnight shifts.
- Collaborated with management to identify and resolve challenges affecting store performance and employee morale.
- Facilitated regular staff meetings to promote team awareness of company news, policy changes, and upcoming events.
- Managed order placement for new merchandise to ensure optimal inventory levels.
- Led onboarding initiatives for new employees, ensuring a smooth integration into the team.
- Delivered outstanding customer service by addressing inquiries, resolving issues, and fostering a welcoming store environment.
- Facilitated conflict resolution among team members to foster collaboration and enhance teamwork.
- Directed store merchandising initiatives to enhance product placement and improve visual appeal.
- Executed regular audits of merchandise to uphold pricing accuracy and product information integrity.
- Supervised truck unloading operations and operated pallet jack to enhance product relocation efficiency within warehouse.
- Facilitated collaboration with daytime management to ensure smooth shift transitions.
- Enhanced store cleanliness and organization by strategically utilizing overnight downtime.
- Cultivated and reinforced customer relationships to drive satisfaction and loyalty.
Team Lead
St. George Logistics
Santa Fe Springs, CA
09.2012 - 04.2014
- Directed daily operations to optimize workflow and ensure compliance with safety protocols.
- Guided team members in skill enhancement, driving overall performance improvements.
- Executed process improvements to optimize productivity and minimize operational costs.
- Facilitated collaboration among cross-functional teams to optimize logistics operations.
- Evaluated performance metrics to uncover trends and inform strategic decision-making.
- Orchestrated interdepartmental communication to ensure alignment on project objectives and timelines.
- Oversaw inventory systems to optimize stock levels and reduce waste through strategic management.
- Facilitated training for new team members by conveying essential company procedures and safety protocols.
- Elevated team performance through consistent coaching, feedback, and skill development initiatives.
- Coordinated schedules and processed time off requests. Assisted in finding coverage for short shifts.
Education
GED -
CA Dept of Education
CaliforniaSkills
- Multitasking and organization
- Problem-solving
- Excellent Verbal and written communication
- Friendly, positive attitude
- Time management
- Flexible
- Dependable and responsible
- Active listening
- Decision-making
- Customer service
- Empathy
- Adaptability
- Team Leadership
- Patience
- Attention to detail
- Merchandising
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Drip Tech
ARB Inc
10.2025 - Current
Deli Team Lead
Smart & Final Extra
01.2021 - 05.2024
Overnight Support Manager
Walmart
09.2015 - 02.2020
Team Lead
St. George Logistics
09.2012 - 04.2014
GED -
CA Dept of Education